Housing Improvement Assistance Co-Ordinator
Description✓Housing Improvement Assistance Programme Co-Ordinator – Lewisham
✓Salary: £ 16.84 Per Hour
✓Full Time [35 hours per week]
✓Role Purpose:
✓To co-ordinate the delivery of all Private Sector Housing Services which includes:
✓Assisting in the effective delivery of relevant statutory obligations
✓Responding to enquiries from homeowners, private landlords, tenants, and vulnerable client groups regarding grants and home improvements.
✓Providing customer advice and assistance on matters relating to grants, home improvements.
✓Providing effective administrative services which support the smooth and efficient running of the service.
✓Maintain databases to enable monitoring of casework across the unit.
✓Responsibilities:
✓Undertake all duties associated with the coordination and administrative support to the Private Sector unit in accordance with the relevant policies and procedures, council standing orders and financial regulations.
✓Provide high quality, confidential and trustworthy customer focused services to homeowners, landlords, tenants and lettings agencies.
✓Respond to enquiries in line with internal policies and procedures.
✓Follow procedures to ensure the effective administration of applications for home improvement grants or loans and disabled facilities grants, including fees, charges, and payments.
✓Ensure value for money by accurate record keeping, verification of information provided by applicants to check for breaches and potential fraud.
✓Assist clients in making applications and attending applicants’ properties where necessary.
✓Handle cash, cheques, credit/debit card payments and monitor payments to contractors.
✓At all times, maintain accurate and up-to-date easily accessible data on all assessments and decisions relating to casework across the unit
✓Ensure data complies with Data Protection and document retention requirements.
✓Work flexibly as part of a team to ensure individual and team targets are met.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact Amber Debens on [phone number removed] or via email [url removed] Show more →
✓Salary: £ 16.84 Per Hour
✓Full Time [35 hours per week]
✓Role Purpose:
✓To co-ordinate the delivery of all Private Sector Housing Services which includes:
✓Assisting in the effective delivery of relevant statutory obligations
✓Responding to enquiries from homeowners, private landlords, tenants, and vulnerable client groups regarding grants and home improvements.
✓Providing customer advice and assistance on matters relating to grants, home improvements.
✓Providing effective administrative services which support the smooth and efficient running of the service.
✓Maintain databases to enable monitoring of casework across the unit.
✓Responsibilities:
✓Undertake all duties associated with the coordination and administrative support to the Private Sector unit in accordance with the relevant policies and procedures, council standing orders and financial regulations.
✓Provide high quality, confidential and trustworthy customer focused services to homeowners, landlords, tenants and lettings agencies.
✓Respond to enquiries in line with internal policies and procedures.
✓Follow procedures to ensure the effective administration of applications for home improvement grants or loans and disabled facilities grants, including fees, charges, and payments.
✓Ensure value for money by accurate record keeping, verification of information provided by applicants to check for breaches and potential fraud.
✓Assist clients in making applications and attending applicants’ properties where necessary.
✓Handle cash, cheques, credit/debit card payments and monitor payments to contractors.
✓At all times, maintain accurate and up-to-date easily accessible data on all assessments and decisions relating to casework across the unit
✓Ensure data complies with Data Protection and document retention requirements.
✓Work flexibly as part of a team to ensure individual and team targets are met.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact Amber Debens on [phone number removed] or via email [url removed] Show more →