Description✓Our client is based in Basingstoke, Hampshire and due to additional workload they have a requirement for additional support within their Credit Control department. Whilst the position sits within this department the work is to clear a backlog of unpaid invoices and complex query resolution.
✓What will the role involve?
✓Chase overdue invoice by telephone, email and letter, within agreed timescales. Recording all collections activity on the notes page of the customer’s accounts;
✓Escalation of invoice queries across the business on our in-house system with appropriate follow up to ensure timely resolution;
✓Posting and allocating cash receipts on a daily basis;
✓Provide customers with copy Invoices and Statements as required;
✓Monthly cash forecasting by ledger;
✓Variance and general reporting by ledger;
✓Send out monthly customer statements;
✓Maintenance of customer account details;
✓Provide ad-hoc reporting as and when required;
✓Undertake account reconciliations as and when required;
✓Other ad hoc duties as required.
✓Excellent communication skills, with a particular focus on a calm and confident telephone manner, to establish and maintain good customer relationships both internally and externally;
✓High standard of numeracy, accuracy and attention to detail;
✓High level of IT literacy, including proficiency in at least one major accounting package and intermediate/advanced use of Excel;
✓Ability to plan, organise and prioritise own workload.
✓Additional benefits and information:
✓Friendly and vibrant environment;
✓Opportunities for the role to become permanent.
✓CMA Recruitment Group is acting as a recruitment business in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics
✓By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services
✓Our Privacy Notice can be viewed under the privacy tab on our website
✓CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received Show more →