Automotive Sales Executive

DescriptionDo you have experience working within a Customer Service or Sales environment? Do you want to join a fast and growing company? Then look no further.
The Automotive Sales Executive role is responsible for managing the auction process for the clients within their portfolio, including qualification, assignment and tracking
This position will deliver on the contact strategy devised by the Sales Operations Manager, including any education and reporting needs of the client
This position will manage and maintain the information needed to ensure customers assets are managed effectively throughout the remarketing process
Achieve and exceed qualification, referral assignment and sales targets as set by the Sales Operations Manager
Ensure that client side SLAs are adhered to and reported on
Respond to customer enquiries and requests by email and telephone
Build and maintain internal relationships with key personnel who operate the day to day working processes
Maintain and improve the Customer experience by providing excellent customer service
Work closely with various internal departments and ensure customers are supported effectively and efficiently
Maintain the CRM system [Salesforce] in a timely and accurate manner
Day to day administration & account management responsibility
Proactive approach to handling customer queries
Always comply with SOX/Audit requirements
Ensure KPI's and SLA's are continually meet
Respond to and manage customer queries as and when required
Essential Skills
Experience of working within a demanding Customer Service / Sales environment
Target driven and results focused
Excellent communication skills both written and verbal
Good problem-solving skills
Ability to build relationships
High level of attention to detail
Good knowledge of Microsoft Office particularly Excel and PowerPoint
Desirable Skills
Experience within the Automotive / Insurance Loss / Remarketing Industry
Experience of working within a Customer Service environment
About Company
Copart UK Limited is a NASDAQ listed company and a global leader in vehicle remarketing and recycling
In the UK we handle over 400,000 vehicles each year through our patented online auction platform
Copart is a critical outsource partner to all of the UK motor insurance companies, providing essential services that relate to the UK transport infrastructure by collecting, transporting and storing accident damaged vehicles and is also intrinsic to the waste management, recycling and disposal of end-of-life vehicles which has been deemed critical and therefore we have remained fully operational whilst ensuring social distancing measures are met, during the current COVID-19 pandemic
Copart is committed to promoting equal opportunities in employment and to avoiding unlawful discrimination in all aspects of employment
You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation
We value the differences that a diverse workforce brings to our Organisation
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Features
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£24,000
North Rode, Cheshire
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Salary Min24000Salary Max24000Contract TypePermanentSalary TypeAnnumAdded22dID903111