Customer Care Executive

DescriptionCustomer Care Executive
Hiring now for a brand-new Glasgow Campus
Full time
Mon - Sunday 8am-11pm
Salary £22,100
Benefits -
Company brand/Reputation
Flexible working
5 Star training and onboarding
Top of the range working environment
CCA have recently joined forces with a great Glasgow client who are globally known in the financial sector, we are really excited about this new relationship.
We are looking to recruit strong confident customer service focused individuals to join the new campus and excel in their career whilst living through the clients' values.
You would be joining a Private Banking team who provide great care and support to all their clients through case management, verbal communication, and online support
You will have the chance to work closely with Private Wealth Bankers and Executives and understand the wealth market.
Some of your main responsibilities will involve:
Delivering transactional banking services to clients
Promoting the banking proposition to new clients and service simple credit lines
Taking ownership of all client queries and acting as the conduit for all the client short-term banking requirements
Receiving and actioning multi-channel, multi-currency requests
Managing customer complaints, adhering to complaints and escalation procedures
If you see yourself joining our client and would like to have a conversation, apply with your most recent CV ensuring that you are driven and enthusiastic about a new career.
Process - apply via the link, receive a call from CCA
We will hold your hand through the full process
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Salary Min22100Salary Max22100Contract TypePermanentSalary TypeAnnumAdded22dID902771