Customer Service Representative

DescriptionCustomer Service Representative
40 hours per week [8am-5pm with 1 hour lunch]
£20,000
West Bromwich
Main Duties:
Deal directly with customers either by telephone, email or face to face
Handle and respond too customer enquires and complaints and providing a sollution
Keep and update records of customer interactions through customer data base
Process orders, forms, applications and requests
Manage administration
Generate sales leads
Act as the company gatekeeper
Purchase office supplies, preapproved by managing director
Activley interact with agents linked to the clients delivery networkThe sucessful candidate will:
Have strong interpersonal skills
Be strong on the phone and excellent communication skills
Have good problem solvling skills
Have a high attention to detail
Be able to handle and collect data
Be adaptable
Be able to multitask and manage time effectivley
Maintain a positive attitude
Have good computer skills
£20,000
West Bromwich, West Midlands
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Salary Min20000Salary Max20000Contract TypeTemporarySalary TypeAnnumAdded22dID905758