Service and Engineers Coordinator

DescriptionAn international company in Thame, Oxfordshire is seeking an experienced, talented, and focused individual to join our dynamic team currently delivering installation, maintenance and product support services for electrical utility assets across the UK Sites in Oxfordshire, Berkshire, Hampshire
Scotland - Perth, Aberdeen, Inverness
Working as a Service & Engineers Coordinator in Oxfordshire you will be working with a team of skilled HV Electrical Engineers, supervisors, managers and supporting staff across all aspects of our Service and Manufacturing business
Key Accountabilities
Support all areas of the department in relation to office systems, bookings, POs, equipment hire, delivery dates, equipment hire etc.
Handle customer enquiries via email, telephone and from third parties such as sales managers.
Quote spare parts and site work via our approved price lists and tender process.
Process orders and despatch parts using D365.
Schedule and coordinate site work with a range of engineers, sub-contractors and utilities companies.
Coordinate returns and associated processes.
Support customers with new orders and warranty provisions [UK].
Manage quotations and sales of spare parts.
Ensuring purchase requisitions are processed in a timely manner.
Purchasing experience of document and process management.
Computer literate - skilled in MS outlook and Excel, D365, CRM systems.
Experience in managing calls and centralized customer support e-mail.
Good interpersonal skills with a pleasant and can-do attitude.
Knowledge of ISO9001, 14001 or 18001 [45001]
You need to be highly organised with a positive and confident approach to tasks, good problem-solving skills and able to work independently, within a team and taking the lead when required.
The role is a hybrid of office and home based and the core hours are 07:30 to 16:00 Monday to Thursday, 07:30 am to 12:00 Friday, depending on operational workload additional hours may be required
Salary offered is £25k, 25 days holiday, pension and life assurance
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Thame, Oxfordshire
Salary Min25000Salary Max25000Contract TypePermanentSalary TypeAnnumAdded21dID906850