Description✓Barista Maestro [Team Leader]
✓We are looking for a passionate and experienced team leader to join us as a Barista Maestro.
✓Our Barista Maestros [Team Leaders] are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people.
✓What we can offer...
✓To celebrate great performance at Costa, we’re really proud to be able to offer an industry leading reward package;
✓• A starting pay of £10.03 – 11.03 per hour [dependant on the size of the store] rising with training
✓• Quarterly Feelgood points scheme – potential to earn up to £500 per year
✓• Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
✓• Costa Coffee Retirement Plan, which offers matching contributions
✓• Life Insurance & Income Protection Cover [if you join our pension opt-in scheme]
✓• Costa Discount App – 25% off food & drinks in store when you’re not working
✓• Cycle to Work Scheme through which you can make huge savings on bikes and accessories
✓• Shoes for Crews – Costa’s discounted shoe purchase scheme
✓• Huge savings on gym memberships & fitness accessories
✓• Access to Feel Good discounts, where you can get instant cashback and make savings at an array of retailers
✓• Opportunity to get involved in Costa’s charity work through the Costa Foundation
✓A bit about the role...
✓As a Barista Maestro you’ll be the team leader inspiring the team every day, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers
✓In addition to this you will enjoy the following:
✓• Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
✓• Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
✓• Train and accredit new Baristas, inspiring their new adventure with Costa
✓• Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
✓• Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
✓• Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check
✓• From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time
✓• Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered
✓A bit about you…
✓You will have a passion for leading others and a desire to take on shared responsibility because as we know it’s all about working as a team, and of course you will really love delivering amazing coffee:
✓• Previous Team Leader experience in a fast-paced environment is an essential
✓• A passion for coffee, customers and colleagues - because sharing your Latte art is a part of the day job
✓• Constant desire to overachieve by turning knowledge into operational excellence
✓• Ability to embrace challenges in a fast-paced, team-driven environment
✓• Excellent interpersonal skills, and obsessive about customer service
✓• Career driven with a willingness to learn and be bold, brave and action-orientated
✓• Flexible approach and can-do attitude, as each day can offer exciting new challenges
✓A bit about us...
✓At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage
✓We’re the No 1 coffee brand in the UK for the 12th year in a row
✓As a Barista Maestro you’ll lead a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.
✓At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work
✓We advocate collaboration and transparency and embrace differences in all that we do.
✓For any reasonable adjustments and general queries please contact [url removed] Show more →