Senior Technical Support Engineer

DescriptionSenior Electrical Support Engineer
Bristol [South Bristol, North Somerset]
£38,000 to £42,000 DOE + OT or time of in Lieu + 26 days holiday + bank holidays + private medical + contributory pension scheme + bonus
Senior Electrical Support Engineer sought within a specialised division of a global manufacturing brand offering bespoke mechanical/electro engineered solutions to the oil and gas, rail and subsea sectors.
The successful candidate will benefit from comprehensive training and development on their specialised technology as well as numerous courses and formal certifications and qualifications to support personal growth and aid the business
Further career development prospects to senior engineering and leadership roles will evolve as this division grows.
The role of a Senior Electrical Support Engineer will be suited to Electrically biased and qualified engineers from ANY electrical, electronic or power generation industry background
You will have client facing experience and confident communication skills
Experience of equipment installation, commissioning, service and repair is required, any exposure to remote equipment set up, diagnostics and repair advantageous.
The Senior Electrical Support Engineer will report to the divisional manager and primarily will be responsible for three keys functions within the team
This will be approximately 50% of new equipment installations and set up, done predominantly remotely with some site/location work
The remainder of the time will be split between supporting the technical sales team in the acquisition of new purchase orders in the form of the more detailed technical aspects of the equipment solutions
Finally, the aftersales element in terms of customer care in technical support, equipment servicing and breakdown response and assistance, again the majority of this work will be completed remotely.
The company are already a global success with many product ranges and this division are set to launch products globally as additional product offerings within the brand
This in turn will catapult the divisions growth, making this a very exciting opportunity for an engineer seeking to learn and grow with a highly ambitious business.
The role:
* Senior Technical Electrical Support on specialised electrical solutions for the rail industry
* Support the technical sales team with detailed technical data and presentation of products
* Oversea the installation and setup of new equipment
* Carryout aftercare activities direct with end customer, technical support, equipment servicing, diagnosis, and repair
The Person:
* Experienced electrical engineer from ANY industry background with electrical/electronic or power generation equipment
* Strong degree of communication skills and client facing experience with a proven focus on customer care and customer experience
* Hold a relevant electrical engineering qualification
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Portishead, Somerset
Salary Min38000Salary Max42000Contract TypePermanentSalary TypeAnnumAdded19dID905655