Interim Operations Manager

DescriptionOur client is looking for an experienced Hospitality Operations Manager for a fixed term contract from July 2022 to early February 2023 at their 5-star hotel in Newquay
Reporting to the General Manager and contributing to the overall success of the hotel
You will have demonstrable skills in leading and developing a team and a passion for hospitality and delivering extraordinary experiences.
Package
* Salary up to £40k per annum
* Plus service charge
* Monthly discretionary bonus
* Fixed term contract Jul 2022 – Feb 2023
* 45 hours per week
* Ideally Wed-Sun but this is negotiable
* Great perks package including discounts and special promotions
* Recommend a friend bonus
* Free parking
* Great working and fun environment
Responsibilities
* With the Senior Management Team, set realistic yet stretching operational strategies for the whole operation
* Put in place the systems and procedures required for the smooth day-to-day operations of the business
* Working with the Commercial Manager to understand the revenue drivers across all departments
* Planning and delivering high levels of service and working with all departments to achieve this
* Ensure an exemplary service is delivered without fail to a 5-star standard/applicable to AA rosette standard
* Recruiting the right number of the right people into The Headland at the right time, in the right way, and cost effectively
* Develop a culture across the operation where people are keen to learn about how to maximise their departmental and whole operation wide revenue and 5-star service delivery
* Make sure all things related to your area of work is done properly and in accordance with all laws and applicable codes, including Health & Safety legislation
Requirements
* Experience and proven track record in a similar role
* Understanding of high end / luxury accommodation and dining
* Confident in leading and inspiring teams , able to engage and motivate
* A genuine passion for the hospitality sector and all that involves
* Able to think outside the box, pre-empt any issues and resolve these before they are noticed
* Excellent communication skills, both with staff, guests and management
* Confident using in-house computer systems, Microsoft office and tills
* Food and beverage experience is preferred but not essential.
* Hardworking and committed
For full details please submit your CV
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Features
  • plus tips
£40,000
Newquay, Cornwall
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Salary Min35000Salary Max40000Contract TypeContractSalary TypeAnnumAdded19dID902650