Applications Support Analyst

DescriptionApplication Support Analyst
Colchester [Hybrid]
£23,000 - £27,000
Calling all Application Support professionals! I have the unique opportunity to work an award winning specialist in the development of bespoke qualifications and in-house training programmes
They are now looking for an energetic and diligent IT professional like yourself to join their ranks as a Applications support specialist
As an Application Support Specialist you will be responsible for assisting with the implementation and delivery of new business applications that will drive new business opportunities and will help develop new and existing operating procedures and processes.
As a standout Application Support Analyst, you will demonstrate your technical, organisational and communication skills at all times
This will be particularly required when you engage and work with organisational stakeholders and other relevant parties when producing business applications
You will also be required to utilise your previous 1st and 2nd line application support experience at all times when providing internal support for the company
A strong proficiency in Microsoft 365 Office applications such as; Word, Excel, Outlook and PowerPoint will also be vital to be successful in this role
The fundamental core of the company is providing software as a service, so a foundational understanding of SaaS concepts and processes is going to be an important part of your arsenal as Application Support Analyst
Another important part of the company's operations is database operations so you will be expect to demonstrate, at the very least, a basic understanding of database concepts and data structures.
To be considered a standout candidate it is desired by my client that you demonstrate the following:
Previous experience performing a helpdesk role [face-to-face, phone and email]
Experience Supporting bespoke business applications
Prior exposure to reporting tools to build and maintain reports
Business Analysis experience
Previous experience working within the education or a regulated sector
This role is being offered on a hybrid basis with occasional travel to the company's Colchester office as and when required
To be considered for this exciting role please Apply Now!
We are committed to equality of opportunity, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
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Salary Min23000Salary Max27000Contract TypePermanentSalary TypeAnnumAdded21dID908996