IT Analyst

DescriptionAs in-house recruiters for the large manufacturing organisation, DENSO Marston based in West Yorkshire, we have a fantastic opportunity for an experienced, customer focused, technically savvy, IT Analyst
The ideal candidate will be professional, quick learning, enthusiastic, self-motivated and be keen to join a small but dynamic team
 The right person will also have the ability to deal with users at all levels in a manufacturing business and work well under pressure
The successful applicant will be technically minded, have strong experience configuring and supporting Windows based environments and networks and is a team player
You must have excellent communication skills and you'll ideally be an all-rounder who is comfortable doing 1st  and some 2nd line support.
Working hours:
Mon - Thurs      8:30 - 5:00
Fri                    8:30 - 1:30
Flexi-time of 30 minutes at either side of the core hours is available Mon – Thurs.
Excellent pension scheme, private health cover and generous company benefits, plus free on-site parking.
Key responsibilities
Consult and communicate effectively, both written and verbal
Support a wide range of IT users and systems
Log all service desk tickets on the ITSM system
Manage Service Request tasks [e.g
new starter requests]
Provision of all IT equipment i.e., laptops, desktop, printers and peripherals
An understanding of client confidentiality issues and the use of discretion
Able to excel in a fast changing, priority shifting environmentPreferred experience/skills
Experience in supporting MS OS and application software
Proven troubleshooting skills
Experience administrating Active Directory
Excellent knowledge of Microsoft Windows 7 & XP & 10, MS Office 365
Working knowledge of Windows Server Operating Systems
Good understanding of networking
Mobile Device Management [Apple iPhone devices]
Backup software [preferably Symantec NetBackup].
Excellent customer service skillsPreferred qualifications
Minimum GCSE level ‘C’ or above in English, Maths, Science and Information Technology
ITIL Qualification is desirable
AS/400 exposure
Lotus Notes/Domino Server exposure
Citrix XenApp awareness
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Salary Min23000Salary Max25000Contract TypePermanentSalary TypeAnnumAdded17dID906432