IT Analyst
Description✓As in-house recruiters for the large manufacturing organisation, DENSO Marston based in West Yorkshire, we have a fantastic opportunity for an experienced, customer focused, technically savvy, IT Analyst
✓The ideal candidate will be professional, quick learning, enthusiastic, self-motivated and be keen to join a small but dynamic team
✓ The right person will also have the ability to deal with users at all levels in a manufacturing business and work well under pressure
✓The successful applicant will be technically minded, have strong experience configuring and supporting Windows based environments and networks and is a team player
✓You must have excellent communication skills and you'll ideally be an all-rounder who is comfortable doing 1st and some 2nd line support.
✓Working hours:
✓Mon - Thurs 8:30 - 5:00
✓Fri 8:30 - 1:30
✓Flexi-time of 30 minutes at either side of the core hours is available Mon – Thurs.
✓Excellent pension scheme, private health cover and generous company benefits, plus free on-site parking.
✓Key responsibilities
✓Consult and communicate effectively, both written and verbal
✓Support a wide range of IT users and systems
✓Log all service desk tickets on the ITSM system
✓Manage Service Request tasks [e.g
✓new starter requests]
✓Provision of all IT equipment i.e., laptops, desktop, printers and peripherals
✓An understanding of client confidentiality issues and the use of discretion
✓Able to excel in a fast changing, priority shifting environmentPreferred experience/skills
✓Experience in supporting MS OS and application software
✓Proven troubleshooting skills
✓Experience administrating Active Directory
✓Excellent knowledge of Microsoft Windows 7 & XP & 10, MS Office 365
✓Working knowledge of Windows Server Operating Systems
✓Good understanding of networking
✓Inc
✓TCP/IP DHCP, DNS, etc.
✓Mobile Device Management [Apple iPhone devices]
✓Backup software [preferably Symantec NetBackup].
✓Excellent customer service skillsPreferred qualifications
✓Minimum GCSE level ‘C’ or above in English, Maths, Science and Information Technology
✓ITIL Qualification is desirable
✓AS/400 exposure
✓Lotus Notes/Domino Server exposure
✓Citrix XenApp awareness Show more →
✓The ideal candidate will be professional, quick learning, enthusiastic, self-motivated and be keen to join a small but dynamic team
✓ The right person will also have the ability to deal with users at all levels in a manufacturing business and work well under pressure
✓The successful applicant will be technically minded, have strong experience configuring and supporting Windows based environments and networks and is a team player
✓You must have excellent communication skills and you'll ideally be an all-rounder who is comfortable doing 1st and some 2nd line support.
✓Working hours:
✓Mon - Thurs 8:30 - 5:00
✓Fri 8:30 - 1:30
✓Flexi-time of 30 minutes at either side of the core hours is available Mon – Thurs.
✓Excellent pension scheme, private health cover and generous company benefits, plus free on-site parking.
✓Key responsibilities
✓Consult and communicate effectively, both written and verbal
✓Support a wide range of IT users and systems
✓Log all service desk tickets on the ITSM system
✓Manage Service Request tasks [e.g
✓new starter requests]
✓Provision of all IT equipment i.e., laptops, desktop, printers and peripherals
✓An understanding of client confidentiality issues and the use of discretion
✓Able to excel in a fast changing, priority shifting environmentPreferred experience/skills
✓Experience in supporting MS OS and application software
✓Proven troubleshooting skills
✓Experience administrating Active Directory
✓Excellent knowledge of Microsoft Windows 7 & XP & 10, MS Office 365
✓Working knowledge of Windows Server Operating Systems
✓Good understanding of networking
✓Inc
✓TCP/IP DHCP, DNS, etc.
✓Mobile Device Management [Apple iPhone devices]
✓Backup software [preferably Symantec NetBackup].
✓Excellent customer service skillsPreferred qualifications
✓Minimum GCSE level ‘C’ or above in English, Maths, Science and Information Technology
✓ITIL Qualification is desirable
✓AS/400 exposure
✓Lotus Notes/Domino Server exposure
✓Citrix XenApp awareness Show more →