Sales Executive - Sales Advisor/BDE/Account Manager
Description✓Sales Executive, Manchester City Centre [Sales Advisor, BDE or Account Manager]
✓Role: Sales Executive [3 different levels dependant on experience, Sales Advisor, BDE & Account Manager]
✓Location: Manchester City Centre
✓Contract: Permanent, Full Time
✓Hours: 37.5 hours per week
✓Salary: Sales Advisor Level: £19K [up to £25k OTE]
✓Business Development Executive: £21k [up to £30K OTE]
✓Account Manager: £23K [up to £35K OTE]
✓Shifts: Monday - Thursday 8.30am - 5.15pm and Friday 8.30am - 4pm
✓Start Date: ASAP
✓Are you an experienced sales advisor with B2C or B2B experience?
✓Or are you a customer service advisor with experience in upselling products?
✓CCA Recruitment are excited to be recruiting for sales advisors for a B2B Telecoms company
✓The role will involve mainly upselling to, and upgrading existing clients, whether this is moving them to a new product that is being obsolete, or upgrading their package, such as adding a landline, broadband etc
✓This role is mainly warm outbound calls.
✓Responsibilities of a Sales Executive:
✓Outbound calls to existing customers to retain and renew products and services contracts
✓Perform all activity within regulatory standards, GDPR and quality policies
✓Complete all reports, system, and CRM updates in a timely and accurate manner
✓Develop an expert level knowledge of all products, systems, and business processes
✓Create excellent working relationships across the colleague communityTo succeed as a Sales Executive:
✓Achieve all commercial targets in a consistent manner [month-by-month]
✓Achieve all agreed activity targets
✓Operate within our quality guidelines
✓Achieve all objectives agreed with the customer growth Sales Manager
✓Receive above average scores from customer satisfaction surveys and internal feedback
✓Experience for this Sales Executive role:
✓Level 1 - Customer Service Advisor - Strong job history with Customer Service experience
✓Level 2 - Business Development Executive [BDE] - 12 months B2B sales experience
✓Level 3 - Account Manager - 24 months B2B sales experience
✓Demonstrate success in a high-volume desk based B2B sales, retentions, or customer service role
✓Experience of negotiating multiple product, price, and contract terms with customers
✓A good level of understanding of B2B sales processes
✓A good level of understanding of regulatory requirements impacting B2B sales organisations
✓Computer literate with experience of sales CRM, and/or Lead Management systems
✓Do you have:
✓Good written and verbal communications skills, with an ability to adapt communication styles to individual customers
✓High level of attention to detail and organisation, with a sense of ownership, pride, and responsibility for the accuracy of own work
✓The drive, resilience and focus required to win in a competitive sales environment
✓A genuine interest in own development and learning needs, with the energy and desire to act on them to improve own performance
✓A professional and pleasant demeanour, with the desire to create good working relationships with both colleagues and customers
✓Please follow the link to apply for this Sales Executive role Show more →
✓Role: Sales Executive [3 different levels dependant on experience, Sales Advisor, BDE & Account Manager]
✓Location: Manchester City Centre
✓Contract: Permanent, Full Time
✓Hours: 37.5 hours per week
✓Salary: Sales Advisor Level: £19K [up to £25k OTE]
✓Business Development Executive: £21k [up to £30K OTE]
✓Account Manager: £23K [up to £35K OTE]
✓Shifts: Monday - Thursday 8.30am - 5.15pm and Friday 8.30am - 4pm
✓Start Date: ASAP
✓Are you an experienced sales advisor with B2C or B2B experience?
✓Or are you a customer service advisor with experience in upselling products?
✓CCA Recruitment are excited to be recruiting for sales advisors for a B2B Telecoms company
✓The role will involve mainly upselling to, and upgrading existing clients, whether this is moving them to a new product that is being obsolete, or upgrading their package, such as adding a landline, broadband etc
✓This role is mainly warm outbound calls.
✓Responsibilities of a Sales Executive:
✓Outbound calls to existing customers to retain and renew products and services contracts
✓Perform all activity within regulatory standards, GDPR and quality policies
✓Complete all reports, system, and CRM updates in a timely and accurate manner
✓Develop an expert level knowledge of all products, systems, and business processes
✓Create excellent working relationships across the colleague communityTo succeed as a Sales Executive:
✓Achieve all commercial targets in a consistent manner [month-by-month]
✓Achieve all agreed activity targets
✓Operate within our quality guidelines
✓Achieve all objectives agreed with the customer growth Sales Manager
✓Receive above average scores from customer satisfaction surveys and internal feedback
✓Experience for this Sales Executive role:
✓Level 1 - Customer Service Advisor - Strong job history with Customer Service experience
✓Level 2 - Business Development Executive [BDE] - 12 months B2B sales experience
✓Level 3 - Account Manager - 24 months B2B sales experience
✓Demonstrate success in a high-volume desk based B2B sales, retentions, or customer service role
✓Experience of negotiating multiple product, price, and contract terms with customers
✓A good level of understanding of B2B sales processes
✓A good level of understanding of regulatory requirements impacting B2B sales organisations
✓Computer literate with experience of sales CRM, and/or Lead Management systems
✓Do you have:
✓Good written and verbal communications skills, with an ability to adapt communication styles to individual customers
✓High level of attention to detail and organisation, with a sense of ownership, pride, and responsibility for the accuracy of own work
✓The drive, resilience and focus required to win in a competitive sales environment
✓A genuine interest in own development and learning needs, with the energy and desire to act on them to improve own performance
✓A professional and pleasant demeanour, with the desire to create good working relationships with both colleagues and customers
✓Please follow the link to apply for this Sales Executive role Show more →