Sales Executive - Sales Advisor/BDE/Account Manager

DescriptionSales Executive, Manchester City Centre [Sales Advisor, BDE or Account Manager]
Role: Sales Executive [3 different levels dependant on experience, Sales Advisor, BDE & Account Manager]
Location: Manchester City Centre
Contract: Permanent, Full Time
Hours: 37.5 hours per week
Salary: Sales Advisor Level: £19K [up to £25k OTE]
Business Development Executive: £21k [up to £30K OTE]
Account Manager: £23K [up to £35K OTE]
Shifts: Monday - Thursday 8.30am - 5.15pm and Friday 8.30am - 4pm
Start Date: ASAP
Are you an experienced sales advisor with B2C or B2B experience?
Or are you a customer service advisor with experience in upselling products?
CCA Recruitment are excited to be recruiting for sales advisors for a B2B Telecoms company
The role will involve mainly upselling to, and upgrading existing clients, whether this is moving them to a new product that is being obsolete, or upgrading their package, such as adding a landline, broadband etc
This role is mainly warm outbound calls.
Responsibilities of a Sales Executive:
Outbound calls to existing customers to retain and renew products and services contracts
Perform all activity within regulatory standards, GDPR and quality policies
Complete all reports, system, and CRM updates in a timely and accurate manner
Develop an expert level knowledge of all products, systems, and business processes
Create excellent working relationships across the colleague communityTo succeed as a Sales Executive:
Achieve all commercial targets in a consistent manner [month-by-month]
Achieve all agreed activity targets
Operate within our quality guidelines
Achieve all objectives agreed with the customer growth Sales Manager
Receive above average scores from customer satisfaction surveys and internal feedback
Experience for this Sales Executive role:
Level 1 - Customer Service Advisor - Strong job history with Customer Service experience
Level 2 - Business Development Executive [BDE] - 12 months B2B sales experience
Level 3 - Account Manager - 24 months B2B sales experience
Demonstrate success in a high-volume desk based B2B sales, retentions, or customer service role
Experience of negotiating multiple product, price, and contract terms with customers
A good level of understanding of B2B sales processes
A good level of understanding of regulatory requirements impacting B2B sales organisations
Computer literate with experience of sales CRM, and/or Lead Management systems
Do you have:
Good written and verbal communications skills, with an ability to adapt communication styles to individual customers
High level of attention to detail and organisation, with a sense of ownership, pride, and responsibility for the accuracy of own work
The drive, resilience and focus required to win in a competitive sales environment
A genuine interest in own development and learning needs, with the energy and desire to act on them to improve own performance
A professional and pleasant demeanour, with the desire to create good working relationships with both colleagues and customers
Please follow the link to apply for this Sales Executive role
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£35,000
Manchester, Greater Manchester
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Salary Min19000Salary Max35000Contract TypePermanentSalary TypeAnnumAdded17dID902607