199 - Group Credit Controller
Description✓Job title: Group Credit Controller
✓Based from: Gloucester
✓Reports to: Group Credit Manager
✓Hours of Work: Full Time, 37.5 hours per week however will consider Part Time [minimum 30 hours per week]
✓
✓The Role
✓The main purpose of the Group Credit Controller is to efficiently and effectively manage customers’ debts, ensuring timely payments are received
✓You will also be responsible for the processing of incoming funds, reconciliation of customer accounts and resolution of account queries.
✓
✓Duties and Responsibilities
✓Credit Control
✓
✓Pre-validating that invoices have been received and approved for payment with customer Finance departments
✓Telephoning and emailing customers for overdue debts
✓Reconciling customer accounts
✓Issuing credit control letters and monthly statements of account and recording full notes of actions taken
✓Maintaining and setting up customer account records
✓Administrating our direct debit scheme through Go Cardless
✓Updating the report highlighting status of debtors including contact made, issues and actions to resolve, expected payment dates, etc
✓Attending regular debtor review meetings with Group Credit Manager to review status of outstanding debts
✓Regularly reviewing systems to ensure alignment of debt position between Sage and Simpro systems
✓Monitoring and actioning Accounts Receivable inbox and resolving customer queries
✓Assisting with bad debt write offs following appropriate approval
✓Developing and maintaining month end reports and KPIs
✓Reviewing customer data in Sage and Simpro to ensure integrity of invoice delivery and debt chasing
✓Bank
✓Posting daily customer receipts into Simpro and Sage systems [cash allocation] and maintaining the cash book
✓Processing daily inter-account transfers between group bank accounts
✓Reconciling bank accounts at least monthly including purchase ledger direct debit postings
✓Banking cheques
✓Running data links between the systems and resolving issues from these
✓Investigating and allocating unallocated cash
✓No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual’s remit and capability, and consistent with the status and responsibilities of the role within the business.
✓
✓Person Specification
✓Essential
✓
✓Exposure to control experience
✓Ability to work to the company’s tight accurate month end requirements
✓Strong Customer focus and influencing skills
✓Ability to form good working relationships with colleagues, customers and outside bodies
✓Excellent and clear communication skills, both written and verbal
✓Strong attention to detail and ability to display initiative
✓Excellent organisational and time management skills
✓Honest, trustworthy and able to maintain strict confidentiality
✓Computer literate [especially Excel] and proficient in all core Microsoft Office packages
✓
✓Desirable
✓
✓Construction industry knowledge
✓Experience of Sage 50/Sage 200, Simpro and Connectwise software
✓A CICM or AAT qualification is desirable but not essential
✓We are an equal opportunity employer and value diversity
✓All employment is decided on the basis of qualifications, merit and business need.
✓
✓Working Conditions
✓The role is fully office-based and is in an open plan office environment with multi-screen computer use
✓On occasion the role may require support at other office locations dependent on business needs.
✓
✓Group Compliance
✓As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:
✓
✓Compliance to all legislative and British Standard requirements
✓Compliance to associated accreditation bodies schemes from NSI, BAFE, LPCB, FIA and others as required
✓Maximise customer satisfaction with the services provided by GBE Converge
✓Working to reduce, renew and recycle any waste on and off our sites including our offices
✓Protect the environment and ensure use of toxic materials is avoided where possible
✓Work to best safe practice and ensure actions do not cause harm unto themselves or others
✓Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
✓Ensure all minimum training requirement are met in compliance with the relevant ISO standards
✓Ensure that any Information Technology ‘incidents’ are effectively reported and resolved in a timely fashion [internally or externally]
✓Maintain clear desk and screen at all times
✓Compliance to ensure no deliberate breaches in security information and/ or systems
✓Any accidents or incidents must be reported to supervisor & compliance Show more →
✓Based from: Gloucester
✓Reports to: Group Credit Manager
✓Hours of Work: Full Time, 37.5 hours per week however will consider Part Time [minimum 30 hours per week]
✓
✓The Role
✓The main purpose of the Group Credit Controller is to efficiently and effectively manage customers’ debts, ensuring timely payments are received
✓You will also be responsible for the processing of incoming funds, reconciliation of customer accounts and resolution of account queries.
✓
✓Duties and Responsibilities
✓Credit Control
✓
✓Pre-validating that invoices have been received and approved for payment with customer Finance departments
✓Telephoning and emailing customers for overdue debts
✓Reconciling customer accounts
✓Issuing credit control letters and monthly statements of account and recording full notes of actions taken
✓Maintaining and setting up customer account records
✓Administrating our direct debit scheme through Go Cardless
✓Updating the report highlighting status of debtors including contact made, issues and actions to resolve, expected payment dates, etc
✓Attending regular debtor review meetings with Group Credit Manager to review status of outstanding debts
✓Regularly reviewing systems to ensure alignment of debt position between Sage and Simpro systems
✓Monitoring and actioning Accounts Receivable inbox and resolving customer queries
✓Assisting with bad debt write offs following appropriate approval
✓Developing and maintaining month end reports and KPIs
✓Reviewing customer data in Sage and Simpro to ensure integrity of invoice delivery and debt chasing
✓Bank
✓Posting daily customer receipts into Simpro and Sage systems [cash allocation] and maintaining the cash book
✓Processing daily inter-account transfers between group bank accounts
✓Reconciling bank accounts at least monthly including purchase ledger direct debit postings
✓Banking cheques
✓Running data links between the systems and resolving issues from these
✓Investigating and allocating unallocated cash
✓No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual’s remit and capability, and consistent with the status and responsibilities of the role within the business.
✓
✓Person Specification
✓Essential
✓
✓Exposure to control experience
✓Ability to work to the company’s tight accurate month end requirements
✓Strong Customer focus and influencing skills
✓Ability to form good working relationships with colleagues, customers and outside bodies
✓Excellent and clear communication skills, both written and verbal
✓Strong attention to detail and ability to display initiative
✓Excellent organisational and time management skills
✓Honest, trustworthy and able to maintain strict confidentiality
✓Computer literate [especially Excel] and proficient in all core Microsoft Office packages
✓
✓Desirable
✓
✓Construction industry knowledge
✓Experience of Sage 50/Sage 200, Simpro and Connectwise software
✓A CICM or AAT qualification is desirable but not essential
✓We are an equal opportunity employer and value diversity
✓All employment is decided on the basis of qualifications, merit and business need.
✓
✓Working Conditions
✓The role is fully office-based and is in an open plan office environment with multi-screen computer use
✓On occasion the role may require support at other office locations dependent on business needs.
✓
✓Group Compliance
✓As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:
✓
✓Compliance to all legislative and British Standard requirements
✓Compliance to associated accreditation bodies schemes from NSI, BAFE, LPCB, FIA and others as required
✓Maximise customer satisfaction with the services provided by GBE Converge
✓Working to reduce, renew and recycle any waste on and off our sites including our offices
✓Protect the environment and ensure use of toxic materials is avoided where possible
✓Work to best safe practice and ensure actions do not cause harm unto themselves or others
✓Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
✓Ensure all minimum training requirement are met in compliance with the relevant ISO standards
✓Ensure that any Information Technology ‘incidents’ are effectively reported and resolved in a timely fashion [internally or externally]
✓Maintain clear desk and screen at all times
✓Compliance to ensure no deliberate breaches in security information and/ or systems
✓Any accidents or incidents must be reported to supervisor & compliance Show more →