AAT Qualified Accounts Specialist

DescriptionHave you thought about utilizing your finance and accounting experience in a different way? Are you great with people and enjoy explaining process’s? If so, this is the job for you.
We are looking for a accounts assistant or a candidate with a finance background to help clients utilise their new accounting software.
As an Accounts Specialist, you will be responsible for liaising and working with customers over several months in order for them to get the best out of the accounts software
You will look after 10 – 15 business’s at any one time and answer and questions they have relating to the system
Queries often include running VAT returns within their accounts, completing month end procedures, assisting with stock journals and bank reconciliation
You will do this by responding via email, on the phone, through video calls and sometimes in person.
Key Responsibilities
* To liaise with customers and help convert customers from their existing accounts system to our accounts software.
* To help customers with questions relating to the accounts software.
* Work with Project Managers to set deadlines and manage the timeline of overall new system projects.
* To assist in pre-sales discussions when needed with our Sales team to ensure customers are given the correct information about our accounts software prior to sale.
* Participate in appropriate training activities and encourage and support other colleagues in their development and training.
* Occasionally participate in ‘Go Lives’ at customer premises to achieve a better understanding of how specific businesses work.
Knowledge & Skills
* AAT level qualification/ accounts degree is desirable.
* Well organised and enjoy client facing interaction.
* Be motivated and client focused.
* A team player with ability to work on own initiative and as part of the team.
* Excellent IT, communication, and prioritisation skills.
* Approachable with a willingness to help others.
* Ability to present information in a friendly yet professional manner.
* Ability to learn quickly and accurately
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£35,000
Lincoln, Lincolnshire
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Salary Min25000Salary Max35000Contract TypePermanentSalary TypeAnnumAdded11m 1dID3204674