Accounts Assistant - French speaking
Description✓Accounts Assistant/Customer service specialist required to work in Leamington but hybrid working is on offer
✓You be required to deliver a positive and high-quality customer service across the French speaking territories
✓Duties
✓As a French Speaking Customer Service Specialist, you will be responsible for the following:
✓- Order Processing - On a daily basis you will be processing client orders via the system for customers based in France
✓This will include liaising with internal departments to verify and authorise orders
✓- Invoicing - Creating and issuing invoices in compliance with revenue recognition terms
✓- Accounts Receivable - Dealing with overdue payments and enforcing credit terms
✓- Customer Service Management - Managing all incoming call and email and being the first point of contact to the French client base
✓- Internal Correspondence Management - Directly liaising with Accounts, Delivery and Distribution departments for a smooth running of the operations
✓- CRM Management - Creating new customer accounts and qualifying clients by using vetting procedures
✓- Report Management - Completing regular and statistical reports for the Management and Sales Division
✓Personal Specification
✓You will need to have the following competences:
✓- Must be fluent to native level in French
✓- Must be fluent in English
✓- Previous experience in a Business to Business capacity is highly desirable
✓- Must be a competent user of MS Office including Excel Show more →
✓You be required to deliver a positive and high-quality customer service across the French speaking territories
✓Duties
✓As a French Speaking Customer Service Specialist, you will be responsible for the following:
✓- Order Processing - On a daily basis you will be processing client orders via the system for customers based in France
✓This will include liaising with internal departments to verify and authorise orders
✓- Invoicing - Creating and issuing invoices in compliance with revenue recognition terms
✓- Accounts Receivable - Dealing with overdue payments and enforcing credit terms
✓- Customer Service Management - Managing all incoming call and email and being the first point of contact to the French client base
✓- Internal Correspondence Management - Directly liaising with Accounts, Delivery and Distribution departments for a smooth running of the operations
✓- CRM Management - Creating new customer accounts and qualifying clients by using vetting procedures
✓- Report Management - Completing regular and statistical reports for the Management and Sales Division
✓Personal Specification
✓You will need to have the following competences:
✓- Must be fluent to native level in French
✓- Must be fluent in English
✓- Previous experience in a Business to Business capacity is highly desirable
✓- Must be a competent user of MS Office including Excel Show more →