Assistant Income and Debt Officer - Hackney
Description✓Assistant Income and Debt Officer – Hackney [Temp Vacancy]
✓Pay Rate: £17.34
✓Full-Time [37 hours]
✓Job Purpose:
✓To ensure the council’s Commercial property debts are collected on time and to contribute to achieving maximum income collection.
✓To ensure that Hackney’s Aged Debt Ledgers are maintained to a high standard of accuracy.
✓Accountabilities:
✓Making contact with customers by telephone, letter and e-mail to ensure invoice payments are received in accordance with the lease terms.
✓Establishing contact with both small and large regular Tenants and maintaining a relationship to ensure invoices are paid on time.
✓Contacting Tenants where Rent Demands are overdue, stressing the credit terms and identifying any query that may be preventing payment. Escalating queries to senior levels within the organisation where necessary until satisfactory responses are received.
✓Ensuring accounts are actioned in compliance with the data protection policy.
✓Promoting direct debits as the preferred method of payment for Tenants.
✓Investigating and taking action to resolve failed direct debit payments.
✓Acting as the focal point for customer invoice queries; taking telephone calls from customers and responding to enquiries; ensuring agreed actions are followed through, both internally and externally.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact [url removed] Show more →
✓Pay Rate: £17.34
✓Full-Time [37 hours]
✓Job Purpose:
✓To ensure the council’s Commercial property debts are collected on time and to contribute to achieving maximum income collection.
✓To ensure that Hackney’s Aged Debt Ledgers are maintained to a high standard of accuracy.
✓Accountabilities:
✓Making contact with customers by telephone, letter and e-mail to ensure invoice payments are received in accordance with the lease terms.
✓Establishing contact with both small and large regular Tenants and maintaining a relationship to ensure invoices are paid on time.
✓Contacting Tenants where Rent Demands are overdue, stressing the credit terms and identifying any query that may be preventing payment. Escalating queries to senior levels within the organisation where necessary until satisfactory responses are received.
✓Ensuring accounts are actioned in compliance with the data protection policy.
✓Promoting direct debits as the preferred method of payment for Tenants.
✓Investigating and taking action to resolve failed direct debit payments.
✓Acting as the focal point for customer invoice queries; taking telephone calls from customers and responding to enquiries; ensuring agreed actions are followed through, both internally and externally.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact [url removed] Show more →