Branch Manager
Description✓Our client is a customer centric, mortgages and savings provider based in Market Harborough
✓They have an excellent opportunity for a customer focussed, branch professional to join their branch network as their Branch Manager, covering a 12 month FTC maternity cover.
✓Initially, this role will be focussed on covering 3 branches within the cluster, this will include Market Harborough, Corby and Rothwell
✓Your time will be spent between all 3 branches, but the core base will be Market Harborough
✓Our client would like to develop this role after circa 3 months into more of a business development/servicing role; reviewing the service levels within branches but also being out in the field focussing on savings
✓There will be some branch elements within your responsibilities.
✓Duties will include:
✓* Lead, drive and deliver excellent service and high performance across specified branches
✓* Delivery of Small, Medium Enterprise [SME] funding to meet Society objectives and customer needs
✓* Deliver the customer proposition through service, ensuring vulnerable characteristics are effectively identified and needs met
✓Deliver positive customer outcomes and exceptional service levels for all customers
✓* Drive change and capacity creation, creating a culture of continuous improvement to the customer experience
✓* Take responsibility for the smooth running of the Branches
✓Due to the nature of this role, you will be onsite for the full week, getting to know the branches and the teams
✓Once the role starts to progress more into business development/servicing, there could be potential for some of the role to completed from home.
✓The successful candidate will possess:
✓* Previous branch management/supervisory experience within financial services
✓* Ideally some sales/working to targets experience
✓* Customer service experience Show more →
✓They have an excellent opportunity for a customer focussed, branch professional to join their branch network as their Branch Manager, covering a 12 month FTC maternity cover.
✓Initially, this role will be focussed on covering 3 branches within the cluster, this will include Market Harborough, Corby and Rothwell
✓Your time will be spent between all 3 branches, but the core base will be Market Harborough
✓Our client would like to develop this role after circa 3 months into more of a business development/servicing role; reviewing the service levels within branches but also being out in the field focussing on savings
✓There will be some branch elements within your responsibilities.
✓Duties will include:
✓* Lead, drive and deliver excellent service and high performance across specified branches
✓* Delivery of Small, Medium Enterprise [SME] funding to meet Society objectives and customer needs
✓* Deliver the customer proposition through service, ensuring vulnerable characteristics are effectively identified and needs met
✓Deliver positive customer outcomes and exceptional service levels for all customers
✓* Drive change and capacity creation, creating a culture of continuous improvement to the customer experience
✓* Take responsibility for the smooth running of the Branches
✓Due to the nature of this role, you will be onsite for the full week, getting to know the branches and the teams
✓Once the role starts to progress more into business development/servicing, there could be potential for some of the role to completed from home.
✓The successful candidate will possess:
✓* Previous branch management/supervisory experience within financial services
✓* Ideally some sales/working to targets experience
✓* Customer service experience Show more →