Collections Advisor

DescriptionDue to company growth we are recruiting for a number of Collection Advisors to join an award-winning finance company located in the heart of Manchester City Centre
You will recieve a fantastic salary between £25,000 - £30,000 [D.O.E] along with an annual bonus and a fantastic benefits package.
You will be working for a company that is one of the top 100 companies as voted in 2020 and 2021
They have a 4.8* rating on Trust Pilot due to the exceptional levels of service they provide to their customers
This is an excellent opportunity to join a company that values its people and has the best benefits.
The package for this role Collections Advisor:
Salary - £25,000 - £30,000 [D.O.E]
Annual bonus
A pension contribution
Private healthcare with family cover
25 day holidays [plus 8 bank holidays]
Discretionary share options post 12 months of service
Company maternity / Paternity pay
Staff Discount
Death in Service
Annual company events
Genuine career progression
Plus much more Duties for the Collections Advisor:
Recovering customer arrears via telephone, written communications or any other digital methods introduced into the department/function
Showing empathy to vulnerable customers and setting up repayment arrangements
Adhering to the rules and guidelines set by the company and its regulators
Completing general administration dutiesSkills for the Collections Advisor:
Previous experience in a collections within a regulated environment
Experience completing income expenditures
Excellent communication skills, both written and verbal
The ability to work well under pressure and meet targets set
A strong customer service orientation and a desire to help customers find solutions to their financial difficulties
A high degree of accuracy and attention to detailAlongside the above our client offers ongoing training and development opportunities plus a supportive team environment.
If you are interested in this Collections Advisor position please click apply with your most recent CV or call Jenni on [phone number removed] for more information
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£30,000
Oldham, Greater Manchester
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Salary Min25000Salary Max30000Contract TypePermanentSalary TypeAnnumAdded11m 28dID2814429