Collections Advisor

DescriptionIf you have experience as Collections Advisors and want to join a company that is in the top 20 best companies to work for in the UK and offers unrivalled opportunities for progression and development then please read on.
The company are based in the heart of Manchester City Centre with stunning offices and an incredible culture that has seen them recruit and retain over 600 employees since the company began 5 years ago
This is an excellent opportunity for Collections Advisors to join a company that really value their people and have the best benefits package around
Collections Advisors will receive a basic salary of £25,000 - £30,000 [D.O.E] with a 10% annual bonus, along with free breakfast, company events, genuine career progression, plus much more.
You will be working from luxury city centre offices with stunning high-rise views of Manchester, working for one of the top 100 companies as voted in 2020 & 2021
They also have a 4.8* rating on Trust Pilot due to their amazing levels of service they provide to their customers
The package for the Collection Advisor role:
Salary between £25,000 - £30,000 DOE
Manchester City Centre Location with great transport links
Annual Bonus
Pension
Private Healthcare with Family cover
Death in Service Benefit [Salary x 4]
Salary Sacrifice Electric Car Scheme via Tusker
25 days holiday [plus bank holidays]
Discretionary Share Options post 12mths service
Company Maternity Pay
Full training and development.
Flexible Working Policy
Loads of social eventsDuties for Collections Advisor:
Recovering customer arrears via telephone, written communications and/or any other digital methods introduced into the department / function
Showing empathy to vulnerable customers
Setting up repayment arrangements
General administration duties
Adhering to the rules and guidelines as set out by the company and its regulators [FCA / ICO/ FLA]
Adhere to KPI's set by the businessSkills for the for Collections Advisor:
We would like to hear from you if you have experience working in Collections [Late or Early Arrears] as a Collections Agent, Collections Advisor or Similar.
Strong customer service skill and the ability to empathise with people
Experienced working within a regulated background
To be considered for this Collections Advisor role please apply now for immediate consideration.
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£30,000
City Of Manchester, Greater Manchester
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Salary Min25000Salary Max30000Contract TypePermanentSalary TypeAnnumAdded10m 19dID2987424