Credit Controller
Description✓If you’re working in Credit Control and looking for a new challenge in your career, this opportunity combines fast-paced, multi-client responsibilities, with a relaxed and supportive office environment.
✓The business is well-established within its field and is looking to add a new Credit Controller to its team to ensure the timely payment of invoices from a high-volume of customers that use their skilled services
✓The role will also involve resolving aged or bad debt – all the while ensuring excellent levels of service and professionalism.
✓You will be a highly driven, highly organised individual, with excellent communication skills – ideally with multiple years’ experience in a credit control role – but the company are willing to offer training to someone with the right attributes and attitude.
✓Duties & Responsibilities
✓• Reconciliation and management of accounts ensuring adherence to credit terms
✓• Maintaining proactive contact with customers to ensure invoices have been received, are accurate and clear for payment
✓• Speaking to customers in advance ensuring that payments are ready to be issued on time and in full
✓• Ongoing audit and analysis of credit limits to mitigate the risk of exposure
✓• Resolve queries both internally and externally around outstanding invoices
✓• Set up new customer accounts accurately, in detail and prior to first invoice due date
✓• Make timely recommendations for preventative action where balances are outstanding and deemed “at risk”
✓• Make recommendations for legal action to collect monies owed if necessary
✓• Proactive contact with clients to ensure they are kept up to date with any issues or changes
✓• Ensure notes and actions are clearly recorded in the credit control system.
✓• Communicating and managing customer repayment plans as agreed with Credit Control Manager/Senior
✓• Consistently meet set targets and key performance indicators
✓• Take ownership of complex account problems
✓• Use judgment and act upon it to recognise where advice and support is needed to resolve account problems
✓• Personally ensure that clients are kept up to date on issues, exceptions or change
✓• Raise & process credit requests
✓This position will be majority office based, with hybrid working available following induction / probation – and flexibility on start & finish times across the week Show more →
✓The business is well-established within its field and is looking to add a new Credit Controller to its team to ensure the timely payment of invoices from a high-volume of customers that use their skilled services
✓The role will also involve resolving aged or bad debt – all the while ensuring excellent levels of service and professionalism.
✓You will be a highly driven, highly organised individual, with excellent communication skills – ideally with multiple years’ experience in a credit control role – but the company are willing to offer training to someone with the right attributes and attitude.
✓Duties & Responsibilities
✓• Reconciliation and management of accounts ensuring adherence to credit terms
✓• Maintaining proactive contact with customers to ensure invoices have been received, are accurate and clear for payment
✓• Speaking to customers in advance ensuring that payments are ready to be issued on time and in full
✓• Ongoing audit and analysis of credit limits to mitigate the risk of exposure
✓• Resolve queries both internally and externally around outstanding invoices
✓• Set up new customer accounts accurately, in detail and prior to first invoice due date
✓• Make timely recommendations for preventative action where balances are outstanding and deemed “at risk”
✓• Make recommendations for legal action to collect monies owed if necessary
✓• Proactive contact with clients to ensure they are kept up to date with any issues or changes
✓• Ensure notes and actions are clearly recorded in the credit control system.
✓• Communicating and managing customer repayment plans as agreed with Credit Control Manager/Senior
✓• Consistently meet set targets and key performance indicators
✓• Take ownership of complex account problems
✓• Use judgment and act upon it to recognise where advice and support is needed to resolve account problems
✓• Personally ensure that clients are kept up to date on issues, exceptions or change
✓• Raise & process credit requests
✓This position will be majority office based, with hybrid working available following induction / probation – and flexibility on start & finish times across the week Show more →