Customer Collections Advisor
Description✓Customer Collections Advisor / Credit Control / Swindon / £13 per hour
✓Temporary, Full time
✓The Collections Advisor / Credit Controller will work as part of the Finance Shared Services Centre team, The Accounts Receivable Department is responsible for ensuring the prompt collection of outstanding invoices from customers [in accordance with agreed payment terms], to maximum the cashflow for the business and prevent aged debts
✓Any queries preventing payment should be investigated promptly and followed up to conclusion.
✓The role
✓The Collections Advisor / Credit Controller will drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed.
✓Ensuring that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices [in line with the guidelines provided] and that queries are investigated promptly and followed up to conclusion.
✓Responsible for managing a portfolio of accounts, contacting customers via email to request settlement, assisting to resolve customer queries, liaising with internal contacts; all whilst adhering to the company's policies and procedures
✓Responsible for chasing specific customers, as assigned.
✓Following up with internal colleagues on outstanding queries so these can be resolved promptly.
✓Ensuring notes are added to accounts.
✓Assisting with the processing of web billing invoices, by uploading these to the various customer portals
✓Ability to analyse and reconcile accounts.Ideal Person
✓Excellent oral and written communication skills
✓Proficient skills in Microsoft Office applications [Word, Excel, Outlook]
✓Previous Accounts Receivable / Credit control / Collections experience would be beneficial.
✓Previous experience with web billing [uploading to customer portals] would be advantageous.Other information
✓3 month temporary contract
✓Office based Monday to Friday 9am to 5pm, 37.5 hours per week
✓Other roles you many have applied for : Credit Controller, Collections, Accounts Receivable
✓Kelly Services are acting as an Employment Business in relation to this role
✓Should you choose to apply, your information will be processed in accordance with Kelly's
✓For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement
✓As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age Show more →
✓Temporary, Full time
✓The Collections Advisor / Credit Controller will work as part of the Finance Shared Services Centre team, The Accounts Receivable Department is responsible for ensuring the prompt collection of outstanding invoices from customers [in accordance with agreed payment terms], to maximum the cashflow for the business and prevent aged debts
✓Any queries preventing payment should be investigated promptly and followed up to conclusion.
✓The role
✓The Collections Advisor / Credit Controller will drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed.
✓Ensuring that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices [in line with the guidelines provided] and that queries are investigated promptly and followed up to conclusion.
✓Responsible for managing a portfolio of accounts, contacting customers via email to request settlement, assisting to resolve customer queries, liaising with internal contacts; all whilst adhering to the company's policies and procedures
✓Responsible for chasing specific customers, as assigned.
✓Following up with internal colleagues on outstanding queries so these can be resolved promptly.
✓Ensuring notes are added to accounts.
✓Assisting with the processing of web billing invoices, by uploading these to the various customer portals
✓Ability to analyse and reconcile accounts.Ideal Person
✓Excellent oral and written communication skills
✓Proficient skills in Microsoft Office applications [Word, Excel, Outlook]
✓Previous Accounts Receivable / Credit control / Collections experience would be beneficial.
✓Previous experience with web billing [uploading to customer portals] would be advantageous.Other information
✓3 month temporary contract
✓Office based Monday to Friday 9am to 5pm, 37.5 hours per week
✓Other roles you many have applied for : Credit Controller, Collections, Accounts Receivable
✓Kelly Services are acting as an Employment Business in relation to this role
✓Should you choose to apply, your information will be processed in accordance with Kelly's
✓For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement
✓As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age Show more →