Customer Service Representative with Risk Analysis
Description✓Customer Service Representative with risk analysis - Contract for 3 months InsideIR35
✓Location: Cardiff / Reading
✓Type of employment: contract Inside35 [3 months]
✓Hybrid working: Training will be done onsite [4 weeks] and then 2 days in the office with hybrid model thereafter
✓Are you looking for an exciting opportunity to join a dynamic financial services company? Our client is seeking a highly motivated Risk Analyst to join the team
✓As a Risk Analyst, you will play a crucial role in dealing with the business customers and internal teams, providing essential support and ensuring efficient risk management practices.
✓Key Responsibilities:
✓Respond to customer enquiries promptly and professionally, delivering exceptional customer service.
✓Log information accurately and update databases with relevant data.
✓Analyze and assess the financials of our customers to identify potential risks.
✓Provide administrative support to the team, ensuring smooth operations.
✓Perform credit vetting on customers, evaluating their creditworthiness.
✓Collaborate with internal stakeholders to effectively manage risk and drive business growth.Requirements:
✓Previous financial background is preferred, although not essential.
✓Strong customer service experience is a must.
✓Ability to manage your own workload and work autonomously, demonstrating initiative.
✓Excellent telephone etiquette with a professional and engaging manner.
✓Self-sufficiency, with exceptional attention to detail and accuracy.
✓Excellent verbal and written communication skills.If it sounds like you, please apply Show more →
✓Location: Cardiff / Reading
✓Type of employment: contract Inside35 [3 months]
✓Hybrid working: Training will be done onsite [4 weeks] and then 2 days in the office with hybrid model thereafter
✓Are you looking for an exciting opportunity to join a dynamic financial services company? Our client is seeking a highly motivated Risk Analyst to join the team
✓As a Risk Analyst, you will play a crucial role in dealing with the business customers and internal teams, providing essential support and ensuring efficient risk management practices.
✓Key Responsibilities:
✓Respond to customer enquiries promptly and professionally, delivering exceptional customer service.
✓Log information accurately and update databases with relevant data.
✓Analyze and assess the financials of our customers to identify potential risks.
✓Provide administrative support to the team, ensuring smooth operations.
✓Perform credit vetting on customers, evaluating their creditworthiness.
✓Collaborate with internal stakeholders to effectively manage risk and drive business growth.Requirements:
✓Previous financial background is preferred, although not essential.
✓Strong customer service experience is a must.
✓Ability to manage your own workload and work autonomously, demonstrating initiative.
✓Excellent telephone etiquette with a professional and engaging manner.
✓Self-sufficiency, with exceptional attention to detail and accuracy.
✓Excellent verbal and written communication skills.If it sounds like you, please apply Show more →