Trainee Mortgage Advisor
Description✓Have you got huge ambition and sales experience? Are you ready to kickstart an exciting career as a Trainee Mortgage Expert?
✓Join our client and be part of their fast-growing team revolutionising the specialist mortgage market.
✓As a Trainee Mortgage Expert, you will have the opportunity to shape their processes and customer journey while enjoying a dynamic and supportive environment.
✓What do you need to bring to the table?
✓* Some level of sales experience
✓* Excellent verbal and written communication skills
✓* Strong ambition and work ethic
✓* The ability to thrive in a fast-paced and continuously evolving atmosphere
✓* You should be a self-starter who embraces continuous improvement and can build strong relationships with customers and team members
✓* Exceptional time management and organisational skills are a must, as we move at lightning speed and need you to keep up
✓* And of course, excellent computer skills are essential in today's digital world.
✓Your first three months with them will be a whirlwind of support and training
✓They'll provide dedicated study time for your CeMAP qualifications, ensuring you have the knowledge needed to excel.
✓You'll participate in regular training sessions, engaging in 1-to-1 meetings and team gatherings, where they celebrate successes and address areas for improvement
✓Initially, you'll work as a Case Manager or in Customer Support, reporting to their Head of Operations.
✓Your role will involve efficiently and proactively managing new and existing customers, maintaining close contact with lenders, conveyancers, and surveyors to provide regular updates to customers in a comprehensive and jargon-free manner
✓You'll also collaborate with their Mortgage Experts, empowering them to deliver exceptional customer service
✓And don't forget the bigger picture – you'll keep a keen eye on processes and feedback to ensure the best possible customer journey
✓Compliance and our clients values will always be at the heart of what you do
✓You'll be the guardian of their customers' and our clients interests, consistently ensuring their needs are met.
✓Once you transition to the Mortgage Expert role, you'll be entrusted with providing exceptional advice to customers from their initial enquiry to the completion of their mortgage journey
✓Supported by a dedicated Case Manager and Customer Support team, you can focus on delivering the best possible experience for our customers
✓You'll continue to participate in regular training, meetings, and one-on-one sessions, always seeking opportunities for improvement while highlighting what's working well
✓You'll act as a crucial feedback loop for our Operations and Development teams as we continuously enhance our technology platform, customer journey, and service model.
✓Throughout your journey with them, our core values will guide your actions, empowering those who need it most.
✓Our client, will offer more than just a job
✓They have invested significantly in cutting-edge technology, and their rapid growth has positioned them as the UK's fastest-growing mortgage platform for specialist mortgages
✓By joining us now, you have a unique opportunity to shape their future and be part of a high-growth company with a solid exit plan
✓Your voice will be heard, and you'll have the chance to share in the financial upside.
✓In addition to an attractive starting base salary of £24,000, which increases to £30,000 once fully qualified, they offer an uncapped earning potential with an OTE of £116,000 against year one KPIs.
✓As for benefits, we believe in work-life balance, so they offer unlimited holidays to recharge your batteries
✓You'll also get to enjoy company events that foster a sense of community and camaraderie
✓And if you're thinking long-term, our Company Share Scheme ensures you'll have a stake in our success!
✓Don't miss this extraordinary opportunity.
✓Job Type: Full-time
✓Salary: £24,000.00-£30,000.00 per year
✓Benefits:
✓* Company events
✓* Company pension
✓* Employee stock purchase plan
✓* Unlimited paid holidays
✓Schedule:
✓* Day shift
✓* Monday to Friday
✓* Weekend availability
✓Supplemental pay types:
✓* Commission pay
✓Ability to commute/relocate:
✓* Norwich: reliably commute or plan to relocate before starting work [required]
✓Experience:
✓* Sales: 2 years [required] Show more →
✓Join our client and be part of their fast-growing team revolutionising the specialist mortgage market.
✓As a Trainee Mortgage Expert, you will have the opportunity to shape their processes and customer journey while enjoying a dynamic and supportive environment.
✓What do you need to bring to the table?
✓* Some level of sales experience
✓* Excellent verbal and written communication skills
✓* Strong ambition and work ethic
✓* The ability to thrive in a fast-paced and continuously evolving atmosphere
✓* You should be a self-starter who embraces continuous improvement and can build strong relationships with customers and team members
✓* Exceptional time management and organisational skills are a must, as we move at lightning speed and need you to keep up
✓* And of course, excellent computer skills are essential in today's digital world.
✓Your first three months with them will be a whirlwind of support and training
✓They'll provide dedicated study time for your CeMAP qualifications, ensuring you have the knowledge needed to excel.
✓You'll participate in regular training sessions, engaging in 1-to-1 meetings and team gatherings, where they celebrate successes and address areas for improvement
✓Initially, you'll work as a Case Manager or in Customer Support, reporting to their Head of Operations.
✓Your role will involve efficiently and proactively managing new and existing customers, maintaining close contact with lenders, conveyancers, and surveyors to provide regular updates to customers in a comprehensive and jargon-free manner
✓You'll also collaborate with their Mortgage Experts, empowering them to deliver exceptional customer service
✓And don't forget the bigger picture – you'll keep a keen eye on processes and feedback to ensure the best possible customer journey
✓Compliance and our clients values will always be at the heart of what you do
✓You'll be the guardian of their customers' and our clients interests, consistently ensuring their needs are met.
✓Once you transition to the Mortgage Expert role, you'll be entrusted with providing exceptional advice to customers from their initial enquiry to the completion of their mortgage journey
✓Supported by a dedicated Case Manager and Customer Support team, you can focus on delivering the best possible experience for our customers
✓You'll continue to participate in regular training, meetings, and one-on-one sessions, always seeking opportunities for improvement while highlighting what's working well
✓You'll act as a crucial feedback loop for our Operations and Development teams as we continuously enhance our technology platform, customer journey, and service model.
✓Throughout your journey with them, our core values will guide your actions, empowering those who need it most.
✓Our client, will offer more than just a job
✓They have invested significantly in cutting-edge technology, and their rapid growth has positioned them as the UK's fastest-growing mortgage platform for specialist mortgages
✓By joining us now, you have a unique opportunity to shape their future and be part of a high-growth company with a solid exit plan
✓Your voice will be heard, and you'll have the chance to share in the financial upside.
✓In addition to an attractive starting base salary of £24,000, which increases to £30,000 once fully qualified, they offer an uncapped earning potential with an OTE of £116,000 against year one KPIs.
✓As for benefits, we believe in work-life balance, so they offer unlimited holidays to recharge your batteries
✓You'll also get to enjoy company events that foster a sense of community and camaraderie
✓And if you're thinking long-term, our Company Share Scheme ensures you'll have a stake in our success!
✓Don't miss this extraordinary opportunity.
✓Job Type: Full-time
✓Salary: £24,000.00-£30,000.00 per year
✓Benefits:
✓* Company events
✓* Company pension
✓* Employee stock purchase plan
✓* Unlimited paid holidays
✓Schedule:
✓* Day shift
✓* Monday to Friday
✓* Weekend availability
✓Supplemental pay types:
✓* Commission pay
✓Ability to commute/relocate:
✓* Norwich: reliably commute or plan to relocate before starting work [required]
✓Experience:
✓* Sales: 2 years [required] Show more →
