Academy Administrator
Description✓Company Description
✓The industry pioneer and leader in inspection, verification, testing, and certification services is SGS
✓SGS, a company founded in 1878, is regarded as the gold standard for integrity and quality worldwide
✓Since we put our all-out enthusiasm, pride, and innovation into all we do, SGS is a market leader and a brand that is trusted globally
✓We value fresh thinking
✓We encourage those who disagree with the way we conduct ourselves
✓And we're totally committed to assisting you in realising your greatest potential.
✓At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company
✓Our high professional standards and our sustainability approach guarantee you a future-oriented work environment
✓We invest in our employees for the long term and we are committed to supporting your development within the company.
✓Job Description
✓* Job Title: Academy Coordinator
✓* Job Type: Permanent
✓* Hours: 37.5 per week
✓* Job Location: Frimley
✓* Remuneration: £[phone number removed]
✓* Benefits: 10 % annual bonus, 4-8% matching company pension contributions & 4x Life Assurance, Private Medical Cover [after 1 year], 24 days Annual Leave [increasing with service] plus bank holidays, Birthday Leave Scheme, Enhanced maternity/paternity and adoption pay, Length of Service Awards, Health & Wellbeing initiatives, Christmas Vouchers
✓Working with the UK Academy team the Coordinator will ensure that every customer has the perfect training experience, through exceptional customer service and advice.
✓To perform administrative function to support the UK Academy business activities and facilitate efficiency through personal initiative and teamwork
✓Key Accountabilities
✓* Demonstrate efficient handling of client enquiries, offering high levels of customer service
✓* To be responsible for the efficient administration of training courses and all relevant examinations, ensuring high levels of customer service are maintained to both external and internal customers, also including, organisation of tailored courses and associated arrangements
✓* Communicate with tutors – co-ordinating sub-contractors, to ensure all courses are professionally and cost effectively resourced whilst evaluating the most appropriate and relevant from the pool available.
✓* Provide relief management for joining instructions, pre-reading materials and other relevant related documentation in absence of Academy Coordinator, to ensure delegates have enough time to be adequately prepared for courses attended
✓* Timely production of training certificates and any necessary follow up documentation, including post course evaluation, to ensure courses are efficiently completed to internal and external standards
✓Qualifications
✓The ideal applicant will bring previous experience of working in a customer focused environment, performing relevant admin tasks in order to support business functions.
✓You’ll show commitment to customer service both external and internal and will be attentive and confident with customers both written and oral.
✓The successful candidate will also;
✓* have good knowledge of MS Office
✓* the ability to demonstrate attention to detail during multi tasking activities
✓* be confident and comfortable to work under own initiative and as part of a team Show more →
✓The industry pioneer and leader in inspection, verification, testing, and certification services is SGS
✓SGS, a company founded in 1878, is regarded as the gold standard for integrity and quality worldwide
✓Since we put our all-out enthusiasm, pride, and innovation into all we do, SGS is a market leader and a brand that is trusted globally
✓We value fresh thinking
✓We encourage those who disagree with the way we conduct ourselves
✓And we're totally committed to assisting you in realising your greatest potential.
✓At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company
✓Our high professional standards and our sustainability approach guarantee you a future-oriented work environment
✓We invest in our employees for the long term and we are committed to supporting your development within the company.
✓Job Description
✓* Job Title: Academy Coordinator
✓* Job Type: Permanent
✓* Hours: 37.5 per week
✓* Job Location: Frimley
✓* Remuneration: £[phone number removed]
✓* Benefits: 10 % annual bonus, 4-8% matching company pension contributions & 4x Life Assurance, Private Medical Cover [after 1 year], 24 days Annual Leave [increasing with service] plus bank holidays, Birthday Leave Scheme, Enhanced maternity/paternity and adoption pay, Length of Service Awards, Health & Wellbeing initiatives, Christmas Vouchers
✓Working with the UK Academy team the Coordinator will ensure that every customer has the perfect training experience, through exceptional customer service and advice.
✓To perform administrative function to support the UK Academy business activities and facilitate efficiency through personal initiative and teamwork
✓Key Accountabilities
✓* Demonstrate efficient handling of client enquiries, offering high levels of customer service
✓* To be responsible for the efficient administration of training courses and all relevant examinations, ensuring high levels of customer service are maintained to both external and internal customers, also including, organisation of tailored courses and associated arrangements
✓* Communicate with tutors – co-ordinating sub-contractors, to ensure all courses are professionally and cost effectively resourced whilst evaluating the most appropriate and relevant from the pool available.
✓* Provide relief management for joining instructions, pre-reading materials and other relevant related documentation in absence of Academy Coordinator, to ensure delegates have enough time to be adequately prepared for courses attended
✓* Timely production of training certificates and any necessary follow up documentation, including post course evaluation, to ensure courses are efficiently completed to internal and external standards
✓Qualifications
✓The ideal applicant will bring previous experience of working in a customer focused environment, performing relevant admin tasks in order to support business functions.
✓You’ll show commitment to customer service both external and internal and will be attentive and confident with customers both written and oral.
✓The successful candidate will also;
✓* have good knowledge of MS Office
✓* the ability to demonstrate attention to detail during multi tasking activities
✓* be confident and comfortable to work under own initiative and as part of a team Show more →