Branch Customer Service
Description✓Are you looking to kick start your career or grow your career in a different industry? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you!
✓We're looking for individuals with the potential to be future leaders within our business
✓You'll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us
✓What's in it for you?
✓A competitive salary and benefits which include 22 days holiday, a half yearly colleague bonus and colleague discounts across the Travis Perkins Group businesses
✓We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas
✓Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
✓How will we support you?
✓Right from the start of your career with us, you'll be supported in your development
✓You'll join our Certificate in Merchandising Programme, a 12 month Development Programme that will give you the tools to be successful in your role
✓Over the length of your Development Programme, you'll explore:
✓Our safety culture within branch
✓The products we sell and the services we provide
✓What makes us different and keeps us as the number one choice for our valued customer base
✓Our Development Programmes are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance
✓We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us
✓Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Development Programme
✓And it doesn't have to end here, as we have a suite of Development Programmes that can support you to continue to develop your career with us, all the way up to the Boardroom
✓What will you be doing?
✓There is no such thing as a typical day in Branch life at Travis Perkins
✓What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in
✓Your role responsibilities will require you to:
✓Talk to customers on our trade counter, building strong relationships that keep them coming back to Travis Perkins
✓Support our customers with their purchases by providing information on our products, preparing quotes, fulfilling their orders in the yard or taking sales over the phone
✓Work with a friendly, down to earth team to provide the 5* service our customers have come to expect from us
✓Does this sound like you?
✓We hope you can say 'Yes' to all of the characteristics below - they are in the DNA of all our fantastic Development Programmes
✓Are you someone who:
✓Knows what great customer service looks like, and how to provide it.
✓Is able to build relationships with people at all levels and enjoys working within a sales environment, loves to learn, develop and expand their knowledge.
✓Is comfortable working with technology and keen to be a part of Travis Perkins' digital transformation.
✓A bit more about us...
✓You may not know much about Travis Perkins, but if you look a bit closer you might be surprised
✓Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company
✓We pride ourselves on being a great place to work that's why we have been voted one of the UK's Top Employers every year since 2010
✓Are you ready to join our team and grow an exciting career? Apply now.
✓*Applications currently open to candidates aged 18+
✓We're driving to become a truly inclusive employer
✓We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves
✓You be you, it makes us, us
✓#TJ #CVL Show more →
✓We're looking for individuals with the potential to be future leaders within our business
✓You'll be someone who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us
✓What's in it for you?
✓A competitive salary and benefits which include 22 days holiday, a half yearly colleague bonus and colleague discounts across the Travis Perkins Group businesses
✓We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas
✓Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
✓How will we support you?
✓Right from the start of your career with us, you'll be supported in your development
✓You'll join our Certificate in Merchandising Programme, a 12 month Development Programme that will give you the tools to be successful in your role
✓Over the length of your Development Programme, you'll explore:
✓Our safety culture within branch
✓The products we sell and the services we provide
✓What makes us different and keeps us as the number one choice for our valued customer base
✓Our Development Programmes are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance
✓We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us
✓Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Development Programme
✓And it doesn't have to end here, as we have a suite of Development Programmes that can support you to continue to develop your career with us, all the way up to the Boardroom
✓What will you be doing?
✓There is no such thing as a typical day in Branch life at Travis Perkins
✓What you can expect is to gain exposure across a number of areas within your branch, allowing you to see where your strengths and interests lie and the direction you would like to develop your career in
✓Your role responsibilities will require you to:
✓Talk to customers on our trade counter, building strong relationships that keep them coming back to Travis Perkins
✓Support our customers with their purchases by providing information on our products, preparing quotes, fulfilling their orders in the yard or taking sales over the phone
✓Work with a friendly, down to earth team to provide the 5* service our customers have come to expect from us
✓Does this sound like you?
✓We hope you can say 'Yes' to all of the characteristics below - they are in the DNA of all our fantastic Development Programmes
✓Are you someone who:
✓Knows what great customer service looks like, and how to provide it.
✓Is able to build relationships with people at all levels and enjoys working within a sales environment, loves to learn, develop and expand their knowledge.
✓Is comfortable working with technology and keen to be a part of Travis Perkins' digital transformation.
✓A bit more about us...
✓You may not know much about Travis Perkins, but if you look a bit closer you might be surprised
✓Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company
✓We pride ourselves on being a great place to work that's why we have been voted one of the UK's Top Employers every year since 2010
✓Are you ready to join our team and grow an exciting career? Apply now.
✓*Applications currently open to candidates aged 18+
✓We're driving to become a truly inclusive employer
✓We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves
✓You be you, it makes us, us
✓#TJ #CVL Show more →