Business Support Officer - Southwark
Description✓Business Support Officer – Southwark [Temp Vacancy]
✓Pay Rate: £14.93
✓Full-Time [37 hours]
✓Job Purpose:
✓The All Age Disability [0-25] and Learning Disability [25+] service [AAD/LD25] provides a comprehensive and integrated social care pathway for Children and Young People with Learning Disabilities and other disabilities and Adults with Learning Disability.
✓The Business Support Officer will provide effective and efficient administrative support across the service so that frontline staff can concentrate on delivering the core business function.
✓They will undertake a number of administrative and business related tasks and to be able to communicate confidently with a broad range of organisations and departments, both internal and external.
✓Accountabilities:
✓Identify the need for office support tasks and take proactive steps to provide cover for colleagues when required [e.g
✓PA support], duties may include; dealing with incoming phone calls, meeting arrangements and note taking, minute taking, data management, duty support.
✓Apply council wide administrative processes which support the work of the service; e.g
✓ordering goods and services, sending out letters etc.
✓Maintain IT systems, including local and corporate IT systems, spreadsheets, databases and text files
✓To be able to produce appropriate outputs, e.g
✓reports.
✓Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
✓Scanning and uploading of documents to the information system, ensuring accuracy and appropriate disposal of paper documents.
✓Dealing professionally with incoming phone calls, emails and correspondence; taking messages in an efficient manner and redirecting calls to the appropriate officer where necessary.
✓To respond to enquiries sensitively and efficiently, from professionals and service users on the role and function of the service, either orally or in writing, taking into account individual circumstances.
✓To maintain strict confidentiality of all records produced and received and be aware of requirements of the Data Protection Act, 1998.
✓Compose and produce written and statistical reports, using council IT systems, such as MOSAIC, or with Microsoft Office suite and other appropriate software
✓This may be running standard reports or the worker may design for a specific need.
✓Take specific responsibility for a function related to the smooth operation of the office environment, which may require some specific knowledge [e.g
✓health and safety issues], or co-coordinating others’ activities.
✓To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation.
✓Undertake other duties appropriate to the post that may reasonably be required from time to time.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact [url removed] Show more →
✓Pay Rate: £14.93
✓Full-Time [37 hours]
✓Job Purpose:
✓The All Age Disability [0-25] and Learning Disability [25+] service [AAD/LD25] provides a comprehensive and integrated social care pathway for Children and Young People with Learning Disabilities and other disabilities and Adults with Learning Disability.
✓The Business Support Officer will provide effective and efficient administrative support across the service so that frontline staff can concentrate on delivering the core business function.
✓They will undertake a number of administrative and business related tasks and to be able to communicate confidently with a broad range of organisations and departments, both internal and external.
✓Accountabilities:
✓Identify the need for office support tasks and take proactive steps to provide cover for colleagues when required [e.g
✓PA support], duties may include; dealing with incoming phone calls, meeting arrangements and note taking, minute taking, data management, duty support.
✓Apply council wide administrative processes which support the work of the service; e.g
✓ordering goods and services, sending out letters etc.
✓Maintain IT systems, including local and corporate IT systems, spreadsheets, databases and text files
✓To be able to produce appropriate outputs, e.g
✓reports.
✓Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
✓Scanning and uploading of documents to the information system, ensuring accuracy and appropriate disposal of paper documents.
✓Dealing professionally with incoming phone calls, emails and correspondence; taking messages in an efficient manner and redirecting calls to the appropriate officer where necessary.
✓To respond to enquiries sensitively and efficiently, from professionals and service users on the role and function of the service, either orally or in writing, taking into account individual circumstances.
✓To maintain strict confidentiality of all records produced and received and be aware of requirements of the Data Protection Act, 1998.
✓Compose and produce written and statistical reports, using council IT systems, such as MOSAIC, or with Microsoft Office suite and other appropriate software
✓This may be running standard reports or the worker may design for a specific need.
✓Take specific responsibility for a function related to the smooth operation of the office environment, which may require some specific knowledge [e.g
✓health and safety issues], or co-coordinating others’ activities.
✓To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation.
✓Undertake other duties appropriate to the post that may reasonably be required from time to time.
✓We offer:
✓24 hour one on one specialist consultant based within your geographical area
✓4Recruitment Services Employee Benefits Programme
✓Our own dedicated payroll support ensuring you get the full benefits of your payment
✓Recruitment is done in line with safe recruitment practices
✓4Recruitment Services is an equal opportunities employer.
✓To discuss this vacancy or other vacancies in your area please contact [url removed] Show more →