Office / Operations Manager
Description✓Office/Operations Manager – Manufacturing
✓£28,000 - £33,000 DOE
✓Outskirts of Bedford - transport required due to location.
✓Our family run business are looking to recruit a keen, loyal, and dedicated office / operations manager to assist in the smooth running of the company following a considerable period of growth.
✓The key aspects of the job are:
✓• Ensuring the smooth day to day running of the office and being pro-actively involved and prepared to assist in all areas when necessary.
✓• Maintaining a focused approach to achieve monthly sales targets, bringing fresh ideas to the table.
✓• Management of a small diverse team, both in house [4 staff members] and freelance [marketing and web agencies].
✓• Developing and maintaining strong customer relationships with key account customers through regular telephone contact.
✓• Chair monthly team meetings to ensure a focused approach from all the team in attaining objectives and increasing sales.
✓• Overseeing and monitoring marketing activities alongside freelance marketing resource to ensure they meet our planned objectives.
✓• Helping in the preparation and planning of trade show administration and maximising profitability in this area.
✓• Attending weekly management meeting to ensure smooth running of all operations, plus collation of weekly sales report.
✓• Overseeing all processes of customer queries, complaints, and email questions, ensuring they are answered efficiently and professionally.
✓Administration tasks
✓• Assisting in the preparation and dispatch of orders in a timely and efficient manner
✓• Communication with the Production and Dispatch department to ensure correct products are prepared for customer dispatch.
✓• Ensuring that Traceability systems are current, up to date, and adhered to
✓• Keeping general order of the office; ordering stationery, welcoming visitors, and client relations.
✓What you have to offer:
✓- Proven office / operations management experience in a growing business.
✓- A high level of flexibility and adaptability to cover the diverse duties under this role.
✓- You are driven and prepared to go the extra mile to motivate your team and help them succeed.
✓- Excellent verbal and written communication skills to enable effective relationships with customers and colleagues.
✓- You have a sound working knowledge of Word, Excel, Outlook and CRM systems.
✓- You are proactive and self-motivated, responding to people promptly and in a professional manner.
✓- You can contribute to long term business growth and development.
✓Hours of work: Monday to Friday - 7:30am – 4pm with ½ hour for lunch
✓If you have the necessary skills and experience we want to hear from you!
✓Please note that at times due to the volume of applications we may not be able to respond to each person individually
✓If you do not hear from us within 7 days we’re sorry you have not been successful this time
✓Please do not let this stop you applying for other positions you may be suitable for
✓Good Luck!
✓1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business Show more →
✓£28,000 - £33,000 DOE
✓Outskirts of Bedford - transport required due to location.
✓Our family run business are looking to recruit a keen, loyal, and dedicated office / operations manager to assist in the smooth running of the company following a considerable period of growth.
✓The key aspects of the job are:
✓• Ensuring the smooth day to day running of the office and being pro-actively involved and prepared to assist in all areas when necessary.
✓• Maintaining a focused approach to achieve monthly sales targets, bringing fresh ideas to the table.
✓• Management of a small diverse team, both in house [4 staff members] and freelance [marketing and web agencies].
✓• Developing and maintaining strong customer relationships with key account customers through regular telephone contact.
✓• Chair monthly team meetings to ensure a focused approach from all the team in attaining objectives and increasing sales.
✓• Overseeing and monitoring marketing activities alongside freelance marketing resource to ensure they meet our planned objectives.
✓• Helping in the preparation and planning of trade show administration and maximising profitability in this area.
✓• Attending weekly management meeting to ensure smooth running of all operations, plus collation of weekly sales report.
✓• Overseeing all processes of customer queries, complaints, and email questions, ensuring they are answered efficiently and professionally.
✓Administration tasks
✓• Assisting in the preparation and dispatch of orders in a timely and efficient manner
✓• Communication with the Production and Dispatch department to ensure correct products are prepared for customer dispatch.
✓• Ensuring that Traceability systems are current, up to date, and adhered to
✓• Keeping general order of the office; ordering stationery, welcoming visitors, and client relations.
✓What you have to offer:
✓- Proven office / operations management experience in a growing business.
✓- A high level of flexibility and adaptability to cover the diverse duties under this role.
✓- You are driven and prepared to go the extra mile to motivate your team and help them succeed.
✓- Excellent verbal and written communication skills to enable effective relationships with customers and colleagues.
✓- You have a sound working knowledge of Word, Excel, Outlook and CRM systems.
✓- You are proactive and self-motivated, responding to people promptly and in a professional manner.
✓- You can contribute to long term business growth and development.
✓Hours of work: Monday to Friday - 7:30am – 4pm with ½ hour for lunch
✓If you have the necessary skills and experience we want to hear from you!
✓Please note that at times due to the volume of applications we may not be able to respond to each person individually
✓If you do not hear from us within 7 days we’re sorry you have not been successful this time
✓Please do not let this stop you applying for other positions you may be suitable for
✓Good Luck!
✓1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business Show more →
Features
- ✓DOE on site parking and more