Service Controller
Description✓A fantastic opportunity for an experienced Service Controller based in Olney
✓Working in brand new offices with private parking, this would suit someone with a car who can easily travel to their Olney offices
✓Friendly and welcoming team
✓Great Company!
✓The role will involve organising engineers across the UK to attend customer sites.
✓Duties to include:
✓* Taking service requests via telephone and email from customers and ascertaining the details of the reported faults.
✓* Liaise, monitor and organise the engineers working day to attend reported faults, ensuring maximum cost effective use and deployment of resources.
✓* Where possible, seek to resolve reported faults by telephone, liaising with technical staff as necessary to avoid unnecessary engineer attendance.
✓* Receive and action requests from engineers for replacement stock ensuring items are ordered without undue delay.
✓* Preparing monthly reports and schedules
✓Hours: 9am to 5.30pm
✓Holidays: 23 Days + Bank Holidays
✓Quality Personnel acting as an Employment Agency & Business[rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running!].
✓Please note due to volume of applications you will only be contacted if we are progressing your application Show more →
✓Working in brand new offices with private parking, this would suit someone with a car who can easily travel to their Olney offices
✓Friendly and welcoming team
✓Great Company!
✓The role will involve organising engineers across the UK to attend customer sites.
✓Duties to include:
✓* Taking service requests via telephone and email from customers and ascertaining the details of the reported faults.
✓* Liaise, monitor and organise the engineers working day to attend reported faults, ensuring maximum cost effective use and deployment of resources.
✓* Where possible, seek to resolve reported faults by telephone, liaising with technical staff as necessary to avoid unnecessary engineer attendance.
✓* Receive and action requests from engineers for replacement stock ensuring items are ordered without undue delay.
✓* Preparing monthly reports and schedules
✓Hours: 9am to 5.30pm
✓Holidays: 23 Days + Bank Holidays
✓Quality Personnel acting as an Employment Agency & Business[rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running!].
✓Please note due to volume of applications you will only be contacted if we are progressing your application Show more →