Product Support Specialist

DescriptionJonathan Lee Recruitment has an exciting opportunity for a skilled and dedicated Product Support Specialist to join our client's inclusive and friendly team
This full-time product support role is based in Newmarket and offers a salary of £35,000 p/a and excellent benefits.
As a Product Support Specialist, you will provide full support to the After Sales Service Manager with after sales customer repairs and/or service which may involve national and international travel outside normal working hours
You will also provide cover on the shopfloor, as and when required.
To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:
Provide support to the After Sales Manager to ensure high service levels are maintained to the satisfaction of customers
Travel, national and international, to carry out service and/or repairs for customers, as required
Provide a full support service to both the UK and Export sales teams, as and when required
Attend international exhibitions and, as part of the team, work to set up the company stand, ensuring that our machines are presentable
Work closely with the sales teams to support dealer salesmen visiting farmer customers to assist in
To provide a full support service to both the UK and Export sales teams, as and when required.
Attend national and international exhibitions and, as part of the team, work to set up the company stand ensuring that our machines are presentable.
Work closely with the Sales teams to support dealer salesmen visiting farmer customers to assist in selling the company’s products and systems, as and when required.
Visit dealers and distributors to conduct training on machine installations, service training, attendance of Open Day events etc
to present the company’s products ie
machine walkarounds and Powerpoint presentations to farmers.
Training operators, as and when required, to get the best out of the company’s products
To provide a full support service to both the UK and Export sales teams, as and when required.
Attend national and international exhibitions and, as part of the team, work to set up the company stand ensuring that our machines are presentable.
Work closely with the Sales teams to support dealer salesmen visiting farmer customers to assist in selling the company’s products and systems, as and when required
To apply for this Product Support Specialist role, you will need relevant experience in a similar role
You will also require the following:
A presentable and professional image
Training
The willingness to visit dealers and distributors to conduct training on machine installations, service training, attendance of Open Day events etc
Training operators as and when required
If you're looking to make a positive impact and create change, possessing an inclusive and committed approach, you'll be rewarded with an excellent salary of £35,000 p/a and a benefits package.
We'd love you to apply for this full-time Product Support Specialist position in Newmarket, and we're waiting to hear from you
Please contact [url removed] at Jonathan Lee Recruitment today.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978
The services advertised by Jonathan Lee Recruitment are those of an Employment Agency
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£35,000
Newmarket
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Salary Min35000Salary Max35000Contract TypePermanentSalary TypeAnnumAdded9m 12dID3210973