Apprentice Parts Advisor
Description✓We are currently recruiting for an Aftersales Parts Apprentice
✓The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.
✓You will be trained to manage stock and perform all duties pertaining to a parts department and helping to maximise the profitability and efficiency of an aftersales team; this will include interaction with the workshop, bodyshop and sales teams and directly with the public.
✓All BMW Apprentices attend the BMW Group Academy UK in Berkshire for their off-the-job training
✓There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the leader in delivering the ultimate customer experience
✓This apprenticeship will have a strong focus on the retail environment and the high customer service expectations of our customers
✓The training takes place over a twelve month period in the form of classroom sessions delivered at the BMW Group Academy UK in Berkshire.
✓Candidates will follow a nationally recognised diploma in customer service, achieving a level two qualification and includes the courses for BMW Parts Advisor Certification.
✓On successful completion of the Advanced Apprenticeship, the qualifications attained will be:
✓
✓• IMI Level 2 Diploma in Customer Service Practitioner
✓• BMW Parts Advisor Certification
✓During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme
✓A BMW representative will also visit on a 12 weekly basis to set performance targets and ensure any development needs are being met
✓Desired skills
✓Personal qualities
✓• A keen interest and enthusiasm for automotive vehicles and the industry as a whole
✓• To be honest and trustworthy with a willingness to learn
✓• A positive attitude and work ethic, with high level of professionalism
✓• To be able to work on your own initiative but will be a key member of a team
✓• Attention to detail
✓• Pleasant telephone manner
✓Desired qualifications
✓Applicants are required to have, or predicted to obtain, GCSE Grade A*-C/ 9-4 or Functional Skills Level 2 [or equivalent] in the following subjects:
✓• English
✓• Maths
✓• One other subject
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →
✓The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.
✓You will be trained to manage stock and perform all duties pertaining to a parts department and helping to maximise the profitability and efficiency of an aftersales team; this will include interaction with the workshop, bodyshop and sales teams and directly with the public.
✓All BMW Apprentices attend the BMW Group Academy UK in Berkshire for their off-the-job training
✓There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the leader in delivering the ultimate customer experience
✓This apprenticeship will have a strong focus on the retail environment and the high customer service expectations of our customers
✓The training takes place over a twelve month period in the form of classroom sessions delivered at the BMW Group Academy UK in Berkshire.
✓Candidates will follow a nationally recognised diploma in customer service, achieving a level two qualification and includes the courses for BMW Parts Advisor Certification.
✓On successful completion of the Advanced Apprenticeship, the qualifications attained will be:
✓
✓• IMI Level 2 Diploma in Customer Service Practitioner
✓• BMW Parts Advisor Certification
✓During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme
✓A BMW representative will also visit on a 12 weekly basis to set performance targets and ensure any development needs are being met
✓Desired skills
✓Personal qualities
✓• A keen interest and enthusiasm for automotive vehicles and the industry as a whole
✓• To be honest and trustworthy with a willingness to learn
✓• A positive attitude and work ethic, with high level of professionalism
✓• To be able to work on your own initiative but will be a key member of a team
✓• Attention to detail
✓• Pleasant telephone manner
✓Desired qualifications
✓Applicants are required to have, or predicted to obtain, GCSE Grade A*-C/ 9-4 or Functional Skills Level 2 [or equivalent] in the following subjects:
✓• English
✓• Maths
✓• One other subject
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →