Centre Manager
Description✓Brilliant at leading a team?
✓You’ve already got a track record of achieving success with your team, working together to give customers a fantastic experience
✓Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.
✓Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results
✓You’ll already have some experience in the automotive trade or a technical background.
✓You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand
✓Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.
✓To be a success in this role you’ll need:
✓Experience of exceeding customer metrics targets through effective management
✓Experience of delivering coaching/training in the moment to colleagues
✓Management experience, including managing capability and performance
✓Experience in a business with high volume turnover
✓Some technical skills
✓Experience of developing colleagues through delivery of technical training
✓A track record of success in delivering against sales targets
✓Experience of meeting compliance standards across Health and Safety and quality
✓Excellent communication skills, verbally and in writing
✓IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
✓Experience of labour force scheduling, with proven time management skills
✓A current full valid driving licence
✓We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits
✓As well as holiday and contributory company pension, you can expect to enjoy:
✓Store discount, with 25% off most products across Halfords and Tredz
✓Employee discount, with up to 60% off your garage bills at Halfords Autocentre
✓Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
✓Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
✓Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
✓Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
✓Option to join our Sharesave scheme: save to purchase shares at a 20% discount
✓Cycle to Work scheme
✓Wagestream – a financial planning app that gives you more control over your pay
✓Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
✓Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
✓National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility
✓We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business
✓Join us and be part of our success story in getting the nation safely back on the move Show more →
✓You’ve already got a track record of achieving success with your team, working together to give customers a fantastic experience
✓Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll really come into your own.
✓Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results
✓You’ll already have some experience in the automotive trade or a technical background.
✓You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand
✓Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliver against – and exceed - sales margin and profit targets.
✓To be a success in this role you’ll need:
✓Experience of exceeding customer metrics targets through effective management
✓Experience of delivering coaching/training in the moment to colleagues
✓Management experience, including managing capability and performance
✓Experience in a business with high volume turnover
✓Some technical skills
✓Experience of developing colleagues through delivery of technical training
✓A track record of success in delivering against sales targets
✓Experience of meeting compliance standards across Health and Safety and quality
✓Excellent communication skills, verbally and in writing
✓IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
✓Experience of labour force scheduling, with proven time management skills
✓A current full valid driving licence
✓We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits
✓As well as holiday and contributory company pension, you can expect to enjoy:
✓Store discount, with 25% off most products across Halfords and Tredz
✓Employee discount, with up to 60% off your garage bills at Halfords Autocentre
✓Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
✓Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
✓Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
✓Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
✓Option to join our Sharesave scheme: save to purchase shares at a 20% discount
✓Cycle to Work scheme
✓Wagestream – a financial planning app that gives you more control over your pay
✓Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
✓Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
✓National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility
✓We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business
✓Join us and be part of our success story in getting the nation safely back on the move Show more →