Commercial Vehicle Field Service Engineer
Description✓The position being recruited for is a Field Service Engineer [Commercial Vehicle], on a permanent full-time contract, this role will be homebased and customer site based.
✓Must be able and willing to work in various and sometimes challenging environments
✓Candidate must be adaptable and open minded, able to engage with diverse teams constructively and should face new challenges as a learning and growth opportunity always seeking positive outcomes.
✓Core responsibilities
✓Field Service support for Voith Turbo - Mobility Division, with a primary focus on electric drives and power electronics
✓Carry out diagnostics and repairs at customer sites, 3rd party premises and operator vessels
✓Carry out major unit exchanges at above locations
✓Provide close support to WrightBus and ADL
✓Undertake new product support tasks as directed
✓Support sales teams in CV, Rail and Marine departments to increase product awareness, share field service opportunities and drive growth
✓Provide technical support and advice to sales colleagues where appropriate
✓Develop and maintain good working relationships with customers and their representatives
✓Liaise with Health & Safety, management and projects teams on any issues arising in the day-to-day business
✓Work with customers to minimise downtime of assets
✓Adhere to all H&S and Environmental guidelines
✓Complete all paperwork once assignment is finished, and submit as soon as practical
✓Complete engineering reports in a timely manner
✓Monitor and control stock levels within individual's depot
✓Use reporting procedures to feedback quality related issues noted during the work assignment
✓Professional Experience & Education
✓Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred
✓Mechatronics or multi-skilled engineer with electrical bias
✓Background in field services and engineering
✓Experience with electric vehicles
✓Working knowledge of variable speed electric drives and control systems
✓Experience with 3 phase electrics
✓Excellent diagnostic capabilities
✓Good IT skills
✓Full UK driving licence
✓New Employees must pass a Drugs and Alcohol related Medical upon starting within the Company.
✓Package Details:-
✓Permanent Contract
✓Company Vehicle
✓36.5 working week; 08:30 - 16:30 Monday - Thursday, 08:30-15:30 Fridays [Additional and unsocial hours may be required to meet customer requirements]
✓Annual Bonus [pro rata on year of joining]
✓20 days holiday [pro rata on joining]
✓Pensions 3% EE and 6% ER
✓Life Assurance
✓Salary/Bonus Sacrifice
✓Private Health Care
✓Dental Health Care
✓Cycle to work scheme Show more →
✓Must be able and willing to work in various and sometimes challenging environments
✓Candidate must be adaptable and open minded, able to engage with diverse teams constructively and should face new challenges as a learning and growth opportunity always seeking positive outcomes.
✓Core responsibilities
✓Field Service support for Voith Turbo - Mobility Division, with a primary focus on electric drives and power electronics
✓Carry out diagnostics and repairs at customer sites, 3rd party premises and operator vessels
✓Carry out major unit exchanges at above locations
✓Provide close support to WrightBus and ADL
✓Undertake new product support tasks as directed
✓Support sales teams in CV, Rail and Marine departments to increase product awareness, share field service opportunities and drive growth
✓Provide technical support and advice to sales colleagues where appropriate
✓Develop and maintain good working relationships with customers and their representatives
✓Liaise with Health & Safety, management and projects teams on any issues arising in the day-to-day business
✓Work with customers to minimise downtime of assets
✓Adhere to all H&S and Environmental guidelines
✓Complete all paperwork once assignment is finished, and submit as soon as practical
✓Complete engineering reports in a timely manner
✓Monitor and control stock levels within individual's depot
✓Use reporting procedures to feedback quality related issues noted during the work assignment
✓Professional Experience & Education
✓Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred
✓Mechatronics or multi-skilled engineer with electrical bias
✓Background in field services and engineering
✓Experience with electric vehicles
✓Working knowledge of variable speed electric drives and control systems
✓Experience with 3 phase electrics
✓Excellent diagnostic capabilities
✓Good IT skills
✓Full UK driving licence
✓New Employees must pass a Drugs and Alcohol related Medical upon starting within the Company.
✓Package Details:-
✓Permanent Contract
✓Company Vehicle
✓36.5 working week; 08:30 - 16:30 Monday - Thursday, 08:30-15:30 Fridays [Additional and unsocial hours may be required to meet customer requirements]
✓Annual Bonus [pro rata on year of joining]
✓20 days holiday [pro rata on joining]
✓Pensions 3% EE and 6% ER
✓Life Assurance
✓Salary/Bonus Sacrifice
✓Private Health Care
✓Dental Health Care
✓Cycle to work scheme Show more →