Host
Description✓About the role
✓
✓Porsche Leicester is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!
✓
✓As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Porsche.
✓
✓You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout
✓You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly
✓Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
✓
✓This is a zero hours contract role, so will be offered hours to work as and when needed
✓
✓About You
✓
✓You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential
✓You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.
✓
✓To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer
✓You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →
✓
✓Porsche Leicester is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!
✓
✓As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Porsche.
✓
✓You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout
✓You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly
✓Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
✓
✓This is a zero hours contract role, so will be offered hours to work as and when needed
✓
✓About You
✓
✓You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential
✓You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.
✓
✓To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer
✓You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →