Sales Support Administrator

DescriptionThis is a fantastic opportunity for somebody who is customer focused and enjoys developing relationships
This would suit you if you are a team player, have a good work ethic but also like to have a laugh along the way! If want to work for a well established and global organisation and you like what you have read so far, then keep reading!
£23,000 - £26,000 depending on experience
Monday - Thursday 8.30 am - 5.15 pm Friday 8.30am - 5.00 pm [1 hour lunch]
Holidays 20 days + Bank Holidays & Christmas Shut Down, Company Pension Scheme
Annual company bonus [depending on company performance]
Parking on-site
Responsible for:

The role will include accounts that have to be managed to ensure enquiries are received and
returned in a timely manner and within agreed SLAs
Chasing quotations, processing orders and
ensuring parts are delivered on time and in full.
Providing excellent service to all customers at all times
Management of quotations and pricing
Log each enquiry from key customers.
Create RFQ for each part and send it to approved suppliers.
Receive back prices and create a 'best-cost'
Present and discuss costs before making a quotation to customers
Maintain quote log on a daily basis
Translate orders, once received, by referring back to the quote pack
New part introduction
To manage the introduction of new parts onto computer system in liaison with all departments
Creation of stock code and item description
General enquiries and maintaining customer relationship
Periodically visit, webex or conference calls with customers
Complete customer portals or similar dependent on customer requirements
General Administration including raising credit notes for returned parts and cover for colleagues
About you?
Experience in Customer Service, Sales Support or Account Management
Worked Automotive / Manufacturing capacity desirable
Fantastic communication skills both written and verbal
Not afraid to build customer relationships
Excellent Microsoft Package ability
Full customer service ability
Work with field sales team and obtain data they require
Excellent attendance track record required
Team player
Interviews taking place ASAP
Apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client
Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
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Halesowen, West Midlands
Salary Min23000Salary Max26000Contract TypePermanentSalary TypeAnnumAdded1m 20dID952055