Service Advisor
Description✓Job description
✓Service Advisor - Dealership [9 month contract]
✓Rate: £11.31 p/h
✓Location: Wrexham
✓Shifts: Monday – Friday [08.00am – 17.30pm Monday to Friday]
✓Are you enthusiastic, reliable, organised, and hard working?
✓Have you got at least 1 year experience within a dealership working in the service department?
✓Are you looking to start a fresh within a new and supportive team?
✓Service Advisor duties:
✓- Making outbound calls, taking service bookings and inputting on reservation system
✓- Greet customers, discuss, identify, and progress routine service and repair requirements.
✓- Promote the sales of service and accessories.
✓- To ensure that maximum profit is achieved from all service works in accordance with company policy.
✓- Discuss and identify manufacturer’s warranty, routine service, and repair requirements with customers, obtaining background information to assist the service team in diagnosis – testing – inspecting.
✓- Ensure that service repair and repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers.
✓- To issue repair orders to the workshop technicians adding any further information that may appertain to the repair.
✓- To ensure that any delay in the completion of the work is reported to the customer.
✓- To ensure that all materials are used, and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for work carried out and signed accordingly.
✓- Accept payments for work according to company policy.
✓- To accurately cost all invoices for payment.
✓- Ensure that all clerical functions within the reception area are carried out in accordance with company policy.
✓- To ensure price lists and charge out rates are always kept up to date.
✓- To prepare and analyse job cards for work carried out under the terms of warranty.
✓- Ensure that all warranty policies and procedures are adhered to.
✓- Any other reasonable duties as assigned by management.
✓Does all this sound like something you want to be part of?
✓If you are interested in discussing this role further in confidence, please get in touch.
✓At Venatu Recruitment Group, your right to privacy is important to us
✓By applying for this job, your information will be entered into our recruitment system
✓This will enable you to register for job alerts, apply for jobs and for us to help you find your next role.
✓Job Types: Full-time, Contract
✓Schedule:
✓8 hour shift
✓Day shift
✓Monday to Friday
✓Experience:
✓service advisor: 2 years [preferred]
✓Customer service: 3 years [preferred]
✓Dealership / Independent / Quick Fit: 1 year [preferred]
✓Licence/Certification:
✓Driving Licence [preferred] Show more →
✓Service Advisor - Dealership [9 month contract]
✓Rate: £11.31 p/h
✓Location: Wrexham
✓Shifts: Monday – Friday [08.00am – 17.30pm Monday to Friday]
✓Are you enthusiastic, reliable, organised, and hard working?
✓Have you got at least 1 year experience within a dealership working in the service department?
✓Are you looking to start a fresh within a new and supportive team?
✓Service Advisor duties:
✓- Making outbound calls, taking service bookings and inputting on reservation system
✓- Greet customers, discuss, identify, and progress routine service and repair requirements.
✓- Promote the sales of service and accessories.
✓- To ensure that maximum profit is achieved from all service works in accordance with company policy.
✓- Discuss and identify manufacturer’s warranty, routine service, and repair requirements with customers, obtaining background information to assist the service team in diagnosis – testing – inspecting.
✓- Ensure that service repair and repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers.
✓- To issue repair orders to the workshop technicians adding any further information that may appertain to the repair.
✓- To ensure that any delay in the completion of the work is reported to the customer.
✓- To ensure that all materials are used, and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for work carried out and signed accordingly.
✓- Accept payments for work according to company policy.
✓- To accurately cost all invoices for payment.
✓- Ensure that all clerical functions within the reception area are carried out in accordance with company policy.
✓- To ensure price lists and charge out rates are always kept up to date.
✓- To prepare and analyse job cards for work carried out under the terms of warranty.
✓- Ensure that all warranty policies and procedures are adhered to.
✓- Any other reasonable duties as assigned by management.
✓Does all this sound like something you want to be part of?
✓If you are interested in discussing this role further in confidence, please get in touch.
✓At Venatu Recruitment Group, your right to privacy is important to us
✓By applying for this job, your information will be entered into our recruitment system
✓This will enable you to register for job alerts, apply for jobs and for us to help you find your next role.
✓Job Types: Full-time, Contract
✓Schedule:
✓8 hour shift
✓Day shift
✓Monday to Friday
✓Experience:
✓service advisor: 2 years [preferred]
✓Customer service: 3 years [preferred]
✓Dealership / Independent / Quick Fit: 1 year [preferred]
✓Licence/Certification:
✓Driving Licence [preferred] Show more →