Service Team Manager
Description✓Service Team Manager - £32,000 – Prestige Main dealership – Hertford
✓Our client, a main dealership in Hertford is looking for a high-performing Service Team Manager to join their dynamic and successful Aftersales team.
✓ 08:00am - 18:00pm Monday - Friday
✓1 in 3 Saturdays
✓Opportunity to progress within a prestige dealership
✓30 minute lunchKey Service Team Manager Roles and Responsibilities:
✓Ensure customers are aware of service and repair work required to their vehicles in a professional manner
✓Advise on estimated costs of repairs and work to be undertaken
✓Sell additional products as appropriate to customers’ needs
✓Advise on timescales and collection arrangements
✓Produce job cards on the in-house computer system
✓Update customer and vehicle records
✓Document all warranty work in accordance with manufacturer policy
✓Preparation and completion of invoicesMinimum Service Team Manager Requirements:
✓Experience in a similar role, as a Service Team Manager / Senior Service Advisor or similar
✓An ability to sell additional products and services to customer
✓Experience in using commercial databases
✓Excellent communication skills and the ability to deliver outstanding customer service
✓The ability to manage multiple tasksService Team Manager - £32,000 – Prestige Main dealership – Hertford Show more →
✓Our client, a main dealership in Hertford is looking for a high-performing Service Team Manager to join their dynamic and successful Aftersales team.
✓ 08:00am - 18:00pm Monday - Friday
✓1 in 3 Saturdays
✓Opportunity to progress within a prestige dealership
✓30 minute lunchKey Service Team Manager Roles and Responsibilities:
✓Ensure customers are aware of service and repair work required to their vehicles in a professional manner
✓Advise on estimated costs of repairs and work to be undertaken
✓Sell additional products as appropriate to customers’ needs
✓Advise on timescales and collection arrangements
✓Produce job cards on the in-house computer system
✓Update customer and vehicle records
✓Document all warranty work in accordance with manufacturer policy
✓Preparation and completion of invoicesMinimum Service Team Manager Requirements:
✓Experience in a similar role, as a Service Team Manager / Senior Service Advisor or similar
✓An ability to sell additional products and services to customer
✓Experience in using commercial databases
✓Excellent communication skills and the ability to deliver outstanding customer service
✓The ability to manage multiple tasksService Team Manager - £32,000 – Prestige Main dealership – Hertford Show more →
Features
- ✓1 in 3 Saturdays