Trainee Sales and Service – Brand Expert
Description✓A fantastic opportunity is available for a BMW Brand Expert to join our team at BMW Coventry.
✓Are you ready to learn, grow and develop with us - building a fascinating, challenging and exciting career from the ground up?
✓This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team
✓It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most!
✓About the role
✓This is a unique programme to Sytner, delivered by the BMW Group Training Academy
✓As a Sytner BMW Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand.
✓During the first 12 months of this comprehensive training programme, you will be the dedicated BMW Brand Expert, widely known as a BMW Genius
✓You will have the opportunity to learn and experience everything there is to know about the BMW product range and technology without the requirement to sell
✓Your role will be customer-focused, creating inspiration and excitement, offering exceptional customer service and personalised care
✓You will become a certified BMW Product Genius, as well as obtain an IMI Diploma Level 2 in Customer Service with an exceedingly bright future!
✓You will use your product knowledge and customer experience to promote the benefits and unique selling points of BMW, accessories and vehicle ownership.
✓This is a full-time role with weekends working on a rota to ensure we provide our customers with the highest possible levels of service.
✓About you
✓Ideally, you will have previous experience working in retail and be able to maintain exceptional customer care in a competitive environment.
✓A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.
✓This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team
✓It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most!
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →
✓Are you ready to learn, grow and develop with us - building a fascinating, challenging and exciting career from the ground up?
✓This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team
✓It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most!
✓About the role
✓This is a unique programme to Sytner, delivered by the BMW Group Training Academy
✓As a Sytner BMW Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand.
✓During the first 12 months of this comprehensive training programme, you will be the dedicated BMW Brand Expert, widely known as a BMW Genius
✓You will have the opportunity to learn and experience everything there is to know about the BMW product range and technology without the requirement to sell
✓Your role will be customer-focused, creating inspiration and excitement, offering exceptional customer service and personalised care
✓You will become a certified BMW Product Genius, as well as obtain an IMI Diploma Level 2 in Customer Service with an exceedingly bright future!
✓You will use your product knowledge and customer experience to promote the benefits and unique selling points of BMW, accessories and vehicle ownership.
✓This is a full-time role with weekends working on a rota to ensure we provide our customers with the highest possible levels of service.
✓About you
✓Ideally, you will have previous experience working in retail and be able to maintain exceptional customer care in a competitive environment.
✓A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.
✓This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team
✓It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most!
✓Why Sytner?
✓Sytner Group are delighted to provide an industry-leading benefits package.
✓We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
✓Enhanced Holiday Entitlement – 33 days inc
✓bank holidays
✓Industry-leading Maternity, Paternity and Adoption Pay
✓Career Development
✓Recognition of Long Service every 5 years
✓Discounted Car Schemes
✓High Street Discounts
✓Discounted Gym memberships
✓Cycle to work scheme
✓One day a year paid voluntary / community work
✓Business social events
✓At Sytner, our values and the way we behave are important to us
✓We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
✓We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
✓As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
✓For more information around reasonable adjustments and the recruitment process please .
✓Unsure? Read on…
✓We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
✓We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey Show more →