Workshop Controller

DescriptionReference : OC14628
Vacancy - Workshop Controller [Semi Productive]
Location - Canterbury
Hours - Mon - Fri 8am to 6pm
Saturdays- Not currently but as required 8am to 1pm
Salary: £35k basic OTE £45k+
We are recruiting for a workshop controller for our client in Canterbury, they have over 50 branches across the country and are an official franchised dealer for many of the UK's most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall
As anemployee, you'll be encouraged to inspire others and work as part of a collaborative team
If you share our values and passion for customer service, you can look forward to developing an enjoyable and rewarding long-term career with us.
Company benefits:
* 22 days plus Bank Holidays
* Generous Long Service awards
* Company pension
* Generous staff retail and vehicle discounts
Workshop Controller role:
* Supporting and training the Technicians to improve the skill sets of the team
* During busy periods, undertaking the maintenance, service and repair activities on motor vehicles to the highest standard
* To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department
* Plan the distribution of work amongst the team utilising available skills mix
* Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators
* Allocate jobs to the workshop productive as appropriate to ensure maximum efficiency
* Liaise with internal and external customers as required for the collection and delivery of vehicles
* Ensuring all parts that are required to complete work within the workshop are ordered and placed through the computerised workflow system, including emailing suppliers with orders
* Ensure that these parts are linked to the correct job number and placed in the correct allocated rack accordingly.
Workshop Controller requirements:
* We are looking for someone with a like for like background so experience within a Workshop Controllers role will be perfect.
* Technically minded, experienced and senior level mechanic
* You will be able to demonstrate the ability to work to short deadlines and juggle competing priorities
* The role demands a flexible attitude and excellent customer service skills as you will be responsible for liaising with both internal and external customers.
Consultant - Yvonne Martin
Octane Recruitment
INDVTSTH
Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency
We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites
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Features
  • Company Benefits + Pension Scheme
£45,000
Canterbury, Kent
Image
Salary Min35000Salary Max45000Contract TypePermanentSalary TypeAnnumAdded10m 11dID3001798