Duty Manager

DescriptionWHITBREAD is the UK's leading hospitality business, and we are HIRING NOW NEAR YOU! With GREAT rates of pay and fantastic benefits, click View Job and APPLY NOW!
We need YOU!

At: London Brentford Premier Inn, Alfa Laval, Great West Road, HounslowTW8 9AD

Role: Duty Manager

Hours: 30 hours a week

Rate of Pay: Up to £10.95 per hour
Plus, you can earn free nationally recognized qualifications with our award-winning apprenticeship program!
At Premier Inn, our mission is to help the nation rest easy
From reception to the restaurant and beyond
As Duty Manager you'll demonstrate a strong, hands on work ethic that can operate at pace ensuring every guest receives excellent service from you and the team.
What you need

If you can offer the following skills and qualities, we want to hear from you.

Proven leadership experience within a customer facing environment
Strong communication skills and passion to ensure an amazing guest experience is delivered consistently
Problem solving skills to help deal with any queries or complaints, ensuring guests are fully satisfied with the outcome
Good knowledge of using computer systems.
What will I do as a Duty Manager?

Ensure that our guests are impressed with their stay
Be on hand to answer any questions or queries you'll be more than happy to share your knowledge about our products and services, as well as the local area and surroundings
Understand our systems and brand standards that enable you to deliver an outstanding guest experience
Be able to deal a problem, should it arise, and go the extra mile to solve it.
Work with Whitbread

Premier Inn, the UK's most loved hotel, is part of the Whitbread family alongside some of the UK's best-known restaurant brands
We're truly proud to give great experiences to millions of guests and create long-term career opportunities for people just like you! In fact, in 2021 we were voted a Top Employer for the eleventh year running.

We're also proud to have a diverse and inclusive culture where everyone is welcome and feels able to be themselves
We want to continue to attract people from all walks of life
In return, you'll get the chance to shine with our award-winning induction and training and the opportunity to build a career at Whitbread.
And if that wasn't enough, you'll enjoy a range of great benefits like:

Whitbread ' s Privilege Card, which gives you up to 60% discount on hotel rooms and 25% discount across our restaurant brands
huge discounts on our famous Premier Inn Hypnos Mattresses, pillows, and beds
discounted on-shift meals, starting from £2 or 50% off the standard menu price
Costco membership and other retail, gym and leisure discounts including Virgin Experience Days and O2 Open Employee discount.
On top of all that, there are financial benefits like a pension and annual Sharesave schemes; wellbeing benefits including eye health and Vision Express discounts; and we'll help you support the charities you care about by matching what you give.
So, what are you waiting for? Apply now
Whitbread is an inclusive employer
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition
We welcome your application whatever your background or situation
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community [those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term], are strongly encouraged to build a career with us
We are open to part-time and flexible working and, where possible, will try to support this

Job ref:
[phone number removed]

30 Apr 2022
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Contract TypePermanentAdded1m 22dID959420