CRM Co-ordinator
Description✓CRM Co-ordinator
✓We have an exciting new role for someone to oversee the co-ordination of data projects, and general maintenance, of the CRM and its key interfaces.
✓This role is rooted in collaboration with team members across all Cathedral entities, as well as with dedicated project manager/s at Access, so in addition to being an experienced superuser of a CRM and extensive experience of using Microsoft programmes, you will also have excellent communication and relational skills as well as a good understanding of data compliance and best practice under UK GDPR.
✓Position: CRM Co-ordinator
✓Location: Chichester/Hybrid
✓Hours: Part-time, 14 per week
✓Salary: £27,000 pro rata
✓Contract: Fixed for 12 months
✓Benefits: Pension contribution, 6.8 weeks leave including Bank Holidays pro rata, Employee Assistance Programme, free onsite parking, and flexible working opportunities.
✓Closing Date: 30th May 2023
✓Interviews: 6th June 2023
✓The Role
✓Ensuring that the database can perform to its optimum level by regular maintenance of the system and its data and also support of its users through project development and troubleshooting technical issues and ensuring compliance with GDPR legislation;
✓Supporting stakeholders and other users ensuring they can sue the CRM effectively and also on-boarding new team members and ensuring effective use of supporter data.
✓People
✓About You
✓It goes without saying that you will need excellent technical skills so you’ll be an experienced superuser of a CRM
✓You will have extensive experience of using Microsoft programmes but that on its own isn’t enough… because in order to succeed in this role you will need the ability to collaborate effectively with a range of stakeholders and that will require excellent communication skills with the ability to translate complex technical information to the non-technical.
✓You will also need to understand what an organisation must do, and not do, in order to ensure that we comply with the letter and spirit of relevant UK GDPR legislation.
✓The icing on the cake, though not essential, would be if you had experience of using:
✓Content management systems such as Umbraco
✓Third party ticketing systems, such as TicketSource
✓Third party donation platforms, such as CAF donation
✓Digital mailing systems, such as Mailchimp or DotMailer
✓Working with queries, relationships or Power Query within Excel
✓An understanding of processes of claiming GiftAid with HMRC
✓The Cathedral is a living church – applicants should be in close sympathy with its Christian mission
✓The successful post-holder will be required to have a satisfactory enhanced Disclosure Barring Services check.
✓About the Organisation
✓The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries
✓It is the Mother Church of the Diocese of Chichester which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. We do not require our employees to be Christian, but you should understand our Christian mission.
✓You may also have experience in areas such as CRM, Customer Relationship Management, CRM Officer, CRM Coordinator, CRM Support, CRM Technical Officer, Technical Officer, Technical Support, System Support.
✓PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation Show more →
✓We have an exciting new role for someone to oversee the co-ordination of data projects, and general maintenance, of the CRM and its key interfaces.
✓This role is rooted in collaboration with team members across all Cathedral entities, as well as with dedicated project manager/s at Access, so in addition to being an experienced superuser of a CRM and extensive experience of using Microsoft programmes, you will also have excellent communication and relational skills as well as a good understanding of data compliance and best practice under UK GDPR.
✓Position: CRM Co-ordinator
✓Location: Chichester/Hybrid
✓Hours: Part-time, 14 per week
✓Salary: £27,000 pro rata
✓Contract: Fixed for 12 months
✓Benefits: Pension contribution, 6.8 weeks leave including Bank Holidays pro rata, Employee Assistance Programme, free onsite parking, and flexible working opportunities.
✓Closing Date: 30th May 2023
✓Interviews: 6th June 2023
✓The Role
✓Ensuring that the database can perform to its optimum level by regular maintenance of the system and its data and also support of its users through project development and troubleshooting technical issues and ensuring compliance with GDPR legislation;
✓Supporting stakeholders and other users ensuring they can sue the CRM effectively and also on-boarding new team members and ensuring effective use of supporter data.
✓People
✓About You
✓It goes without saying that you will need excellent technical skills so you’ll be an experienced superuser of a CRM
✓You will have extensive experience of using Microsoft programmes but that on its own isn’t enough… because in order to succeed in this role you will need the ability to collaborate effectively with a range of stakeholders and that will require excellent communication skills with the ability to translate complex technical information to the non-technical.
✓You will also need to understand what an organisation must do, and not do, in order to ensure that we comply with the letter and spirit of relevant UK GDPR legislation.
✓The icing on the cake, though not essential, would be if you had experience of using:
✓Content management systems such as Umbraco
✓Third party ticketing systems, such as TicketSource
✓Third party donation platforms, such as CAF donation
✓Digital mailing systems, such as Mailchimp or DotMailer
✓Working with queries, relationships or Power Query within Excel
✓An understanding of processes of claiming GiftAid with HMRC
✓The Cathedral is a living church – applicants should be in close sympathy with its Christian mission
✓The successful post-holder will be required to have a satisfactory enhanced Disclosure Barring Services check.
✓About the Organisation
✓The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries
✓It is the Mother Church of the Diocese of Chichester which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. We do not require our employees to be Christian, but you should understand our Christian mission.
✓You may also have experience in areas such as CRM, Customer Relationship Management, CRM Officer, CRM Coordinator, CRM Support, CRM Technical Officer, Technical Officer, Technical Support, System Support.
✓PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation Show more →