Night Support Worker

DescriptionNight Support Worker- Washington Court
Birmingham
Salary- £23,400.00 per annum
40 hours per week
Permanent
Trident Group has over 50 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands
It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package
The Group has an annual turnover of more than £34m and owns assets close to £186m.
The Group consists of;
Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.
About the role
We are looking for a Night Support Worker to work within our Homeless Services based at Washington Court, Birmingham.
The hours are 20.[phone number removed] x Nights a week – 10-hour shifts with a 30 minute unpaid break
As a Night Support Worker, you will be providing early and targeted support to aid the recovery and resilience of people with multiple vulnerabilities, working across our Emergency Beds services, to allow progression on to a provision to positively address the 'revolving door' nature of shorter term supported accommodation.
You will support a vulnerable adults customer group, with complex needs, to develop the knowledge and skills they need to better manage their lives
You will also have responsibility to look after the health and safety of the building which includes cleaning duties, CCTV monitoring and customer and building checks.
Training will be given, and there is no lone working so there will always be at least another member of staff on site with you.
About you
We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:
Excellent communication skills as well as a customer focussed approach are essential

Proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory

Experience of agile working across locations to support a case load of customers

A working knowledge of legislation regarding delivering support

Experience in facilitating customer involvement

IT Literate and competent with Word, Excel

Maintaining accurate records that capture identified outcomes and Key Performance Indicators.

A can-do attitude

Ability to manage competing priorities and work to deadline

A flexible approach to working within a shift pattern environment

An empathetic nature with the passion to support vulnerable adults
.Applying
All applications must be accompanied with a current CV and a covering letter which will be used to assess your suitability for the role
Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service [DBS]
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£23,400
Birmingham, West Midlands, United Kingdom
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Salary Min23400Salary Max23400Contract TypePermanentSalary TypeAnnumAdded10m 25dID3161773