Welsh Speaking Housing Officer - Agile working option
Description✓Neighbourhood Housing Officer – Agile working option
✓Do you have experience within a housing environment and have the ability to hold everyday conversations in Welsh? If so, read on to uncover an exciting career opportunity…
✓Joining our progressive organisation with an inclusive culture, you will benefit from our full support to fulfil your personal development, with plenty of potential for career progression.
✓Our Organisation
✓Here at North Wales Housing, we make a difference to people’s lives every day
✓If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too
✓Let’s work together to build on almost 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
✓As a Gold Standard Investors in People employer, we’re committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution
✓In 2021 and in 2023, we have been listed as ‘outstanding to work for’ by the Best Companies accreditation.
✓The Package
✓* Salary of £30,877
✓* 12 month contract, working 35 hours per week, Monday to Friday
✓* Agile working option, working from home or at our offices in either Llandudno Junction or Bangor, travelling to our offices as and when required to meet the needs of the organisation as well as travelling to site visits and meetings across North Wales
✓* Flexible working hours aligned with the organisation’s requirements
✓* Minimum of 25 days annual leave rising with length of service, plus bank holidays
✓* Annual leave purchasing scheme
✓* Cycle to Work scheme
✓* Benefits scheme with savings on groceries, high-street shopping, new tech, holidays etc.
✓* Further studies support and career development opportunities
✓* Generous contributory pension scheme [up to 10%]
✓* Employee health assistance and cash plan scheme
✓The Role – Neighbourhood Officer
✓Reporting to the Neighbourhood Housing Manager, you’ll provide a range of high-quality housing services to our customers, promoting sustainable communities and occupation contracts, supporting compliance with regulations, and managing anti-social behaviour and housing management issues
✓This will involve:
✓* Providing a comprehensive, efficient and effective customer service to all those who contact the Association concerning their housing needs
✓* Getting to know and understand our customers so that we can provide housing management that will promote sustainable contracts and communities
✓* Assisting in the development of robust and appropriate approaches, policies and procedures for the management of anti-social behaviour
✓* Assisting in legal action to prevent breaches in contract, attending County Court hearings to represent the interests of the Association and our residents
✓* Working with a wide range of external agencies and organisations for the benefit of customers
✓* Undertaking housing checks and visits
✓* Managing ancillary team members to ensure a high level of service at schemes
✓* Promoting and participating in the process of resident consultation and participation, including providing information to customers, attending residents’ and outside agencies’ meetings, including occasional out-of-hours meetings
✓Our Requirements – Neighbourhood Officer
✓* Experience of housing management gained in either the public or private sector, including working with occupation contracts and providing social inclusion activities
✓* Knowledge of welfare and housing benefits, in addition to housing legislation and issues
✓* Ability to hold everyday conversations in Welsh
✓* An awareness of the support needs of vulnerable people
✓* Good working knowledge of Microsoft Word and Outlook
✓* Excellent written and verbal communication skills
✓* Full, clean driving licence and car available for work use
✓At North Wales Housing we are committed to safeguarding and promoting the welfare of service users
✓You must be willing for a DBS disclosure to be undertaken by our organisation.
✓How to Apply
✓North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds
✓All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
✓Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found
✓Candidates are therefore encouraged to submit applications as soon as possible.
✓By clicking apply on this site, you will automatically be redirected to the North Wales Housing website.
✓All applications for this Neighbourhood Housing Officer role are to be submitted online, and strictly no agency calls or agency CV submissions Show more →
✓Do you have experience within a housing environment and have the ability to hold everyday conversations in Welsh? If so, read on to uncover an exciting career opportunity…
✓Joining our progressive organisation with an inclusive culture, you will benefit from our full support to fulfil your personal development, with plenty of potential for career progression.
✓Our Organisation
✓Here at North Wales Housing, we make a difference to people’s lives every day
✓If you’re committed to helping us achieve this, we’ll make sure we make a positive difference to your life too
✓Let’s work together to build on almost 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.
✓As a Gold Standard Investors in People employer, we’re committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution
✓In 2021 and in 2023, we have been listed as ‘outstanding to work for’ by the Best Companies accreditation.
✓The Package
✓* Salary of £30,877
✓* 12 month contract, working 35 hours per week, Monday to Friday
✓* Agile working option, working from home or at our offices in either Llandudno Junction or Bangor, travelling to our offices as and when required to meet the needs of the organisation as well as travelling to site visits and meetings across North Wales
✓* Flexible working hours aligned with the organisation’s requirements
✓* Minimum of 25 days annual leave rising with length of service, plus bank holidays
✓* Annual leave purchasing scheme
✓* Cycle to Work scheme
✓* Benefits scheme with savings on groceries, high-street shopping, new tech, holidays etc.
✓* Further studies support and career development opportunities
✓* Generous contributory pension scheme [up to 10%]
✓* Employee health assistance and cash plan scheme
✓The Role – Neighbourhood Officer
✓Reporting to the Neighbourhood Housing Manager, you’ll provide a range of high-quality housing services to our customers, promoting sustainable communities and occupation contracts, supporting compliance with regulations, and managing anti-social behaviour and housing management issues
✓This will involve:
✓* Providing a comprehensive, efficient and effective customer service to all those who contact the Association concerning their housing needs
✓* Getting to know and understand our customers so that we can provide housing management that will promote sustainable contracts and communities
✓* Assisting in the development of robust and appropriate approaches, policies and procedures for the management of anti-social behaviour
✓* Assisting in legal action to prevent breaches in contract, attending County Court hearings to represent the interests of the Association and our residents
✓* Working with a wide range of external agencies and organisations for the benefit of customers
✓* Undertaking housing checks and visits
✓* Managing ancillary team members to ensure a high level of service at schemes
✓* Promoting and participating in the process of resident consultation and participation, including providing information to customers, attending residents’ and outside agencies’ meetings, including occasional out-of-hours meetings
✓Our Requirements – Neighbourhood Officer
✓* Experience of housing management gained in either the public or private sector, including working with occupation contracts and providing social inclusion activities
✓* Knowledge of welfare and housing benefits, in addition to housing legislation and issues
✓* Ability to hold everyday conversations in Welsh
✓* An awareness of the support needs of vulnerable people
✓* Good working knowledge of Microsoft Word and Outlook
✓* Excellent written and verbal communication skills
✓* Full, clean driving licence and car available for work use
✓At North Wales Housing we are committed to safeguarding and promoting the welfare of service users
✓You must be willing for a DBS disclosure to be undertaken by our organisation.
✓How to Apply
✓North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds
✓All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.
✓Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found
✓Candidates are therefore encouraged to submit applications as soon as possible.
✓By clicking apply on this site, you will automatically be redirected to the North Wales Housing website.
✓All applications for this Neighbourhood Housing Officer role are to be submitted online, and strictly no agency calls or agency CV submissions Show more →
Features
- ✓agile working option & benefits