Call centre agents

DescriptionCall centre agents required to join a busy call centre in Central Norwich
No experience needed, full training provided
£12.00 per hour
Assessment day: 20th July
Start date: 21st August
3-months minimum
40-hours per week / 9am-5pm
Parking available with booking in advance
Weekly pay
 
Ideal for someone looking to learn and kick start their career with the chance of advancing your career into other sectors. 
 
The ideal candidates are those with excellent communication skills and a positive, can do attitude who enjoy being part of a hard working team.
 
As a call centre agent your duties will include:
"             Delivering professional customer communications [verbal, written and digital].
"             Being the first point of contact for customers
"             Directing customer to the correct department
"             Capturing data on feedback form to improve future work flow processed
"             Updating customer information on CRM while adhering to GDPR regulations
"             Provide professional and effective telephony cover for the business and to ensure customers are dealt with in a prompt and courteous manner

To be successful in this role you will need to:
"             Have excellent communication skills - both verbal and written
"             Fluent English
"             Be a team player
"             Be a reliable, hard working and punctual individual
 
An assessment day will be taking place on Thursday 20th July with successful candidates commencing work on Monday 21st August.
Free parking which is available to be booked - weekly pay available - multiple positions available.

For an excellent career opportunity please click apply for immediate consideration or contact Lisa in the Cambridge Pertemps branch
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£12
Norwich
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Salary Min12Salary Max12Contract TypeTemporarySalary TypeHourAdded10m 5dID3212200