Customer & Sales Support Coordinator
Description✓Job Title: Temporary Sales Admin & Customer Support Coordinator
✓Location: Paisley, Glasgow
✓Pay rate: £13.84 per hour [salary equiv £27,000] + bonus
✓Hours: Monday to Friday, 9.00am - 5.30pm
✓Working pattern: Hybrid [after completion of training]
✓Parking at office location: Yes
✓Start date: ASAP
✓Duration: 6 months +
✓An established company and a leader within their market place are recruiting for a Sales Admin & Customer Support Coordinator to join their ever expanding team for a temporary basis for 6 months +
✓This role is to provide customer support to a Quotation & Sales team, processing orders, preparing customer quotations, handling telephone enquiries from customers, providing support to teams and responding to technical enquiries providing a high level of customer services
✓Duties required but no limited to:
✓Processing service requests from customers
✓identify suitable engineers and dates to attend site
✓Proactively communicate with customers to resolve issues in a timely manner
✓Producing quotations using SAP, confirming and documenting price and site availability to customer
✓Processing customer orders
✓Communicating with credit controllers regarding credit checks / issues.
✓Where follow up visits are required, arrange the engineer and any spare parts and ensure the job is carried out within the timescales established in the Department's performance targets
✓Reviewing systems to identify improvements to processes and procedures
✓Prioritise mail to maintain customer satisfaction.
✓Maintaining responsibility for administrative and customer service support
✓Essential skills and qualifications:
✓GCSEs or equivalent with grades [A-C], in English and Maths
✓IT Skills Word and Power Point
✓SAP/CRM or equivalent
✓Ability to develop and maintain good relationships internally/externally and at all levels
✓Excellent presentation skills and a confident, engaging communicator
✓Highly organised & able to prioritise
✓Ability to work under pressure and maintain accuracy
✓Passion for customer serviceMorgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
✓BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR WHICH TOGETHER WITH OUR GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES Show more →
✓Location: Paisley, Glasgow
✓Pay rate: £13.84 per hour [salary equiv £27,000] + bonus
✓Hours: Monday to Friday, 9.00am - 5.30pm
✓Working pattern: Hybrid [after completion of training]
✓Parking at office location: Yes
✓Start date: ASAP
✓Duration: 6 months +
✓An established company and a leader within their market place are recruiting for a Sales Admin & Customer Support Coordinator to join their ever expanding team for a temporary basis for 6 months +
✓This role is to provide customer support to a Quotation & Sales team, processing orders, preparing customer quotations, handling telephone enquiries from customers, providing support to teams and responding to technical enquiries providing a high level of customer services
✓Duties required but no limited to:
✓Processing service requests from customers
✓identify suitable engineers and dates to attend site
✓Proactively communicate with customers to resolve issues in a timely manner
✓Producing quotations using SAP, confirming and documenting price and site availability to customer
✓Processing customer orders
✓Communicating with credit controllers regarding credit checks / issues.
✓Where follow up visits are required, arrange the engineer and any spare parts and ensure the job is carried out within the timescales established in the Department's performance targets
✓Reviewing systems to identify improvements to processes and procedures
✓Prioritise mail to maintain customer satisfaction.
✓Maintaining responsibility for administrative and customer service support
✓Essential skills and qualifications:
✓GCSEs or equivalent with grades [A-C], in English and Maths
✓IT Skills Word and Power Point
✓SAP/CRM or equivalent
✓Ability to develop and maintain good relationships internally/externally and at all levels
✓Excellent presentation skills and a confident, engaging communicator
✓Highly organised & able to prioritise
✓Ability to work under pressure and maintain accuracy
✓Passion for customer serviceMorgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
✓BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR WHICH TOGETHER WITH OUR GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES Show more →
Features
- ✓bonus