Customer Sales Advisor
Description✓Customer Sales Advisor - Stirchley
✓Are you looking for an exciting and varied new career challenge for 2023? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry
✓My client welcome applicants from all different types of retail sales background.
✓Job Purpose:
✓This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards
✓The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience
✓The role offers a great base salary, with potential for further salary enhancements and super benefits package.
✓This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location
✓Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts.
✓Core Responsibilities:
✓Sales/Customer Service
✓* Sell space [inbound business only via phone, email and face to face]; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
✓* Achieve sales targets by maximising all sales opportunities
✓This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible.
✓* Provide a high level of customer service at all times, ensuring company values are maintained.
✓Administration
✓* Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
✓* Additional administration required when liaising with the removals contractor, including using the removals calendar.
✓Marketing
✓* Create brand awareness, by promoting the store in the local community
✓Tasks may include visits to local shops and businesses, networking and organising local events
✓All employees are encouraged to present their marketing ideas.
✓Banking/Petty Cash
✓* Reconcile cash, credit card, Direct Debit and BACS payments
✓Complete petty cash float checks on a daily basis.
✓Retail Sales
✓* Upsell wherever appropriate, for standard retail and hire crates.
✓Charity Participation
✓* As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time [around 2 hours per month] volunteering/raising funds for chosen/local charities
✓This time is paid.
✓Principle terms:
✓* Working a day shift pattern, to include some weekend and bank holiday working [Working 40 hours per week]
✓* Starting salary: £21,989 [£10.57 per hour] - this is the entry pay grade and there are 4 pay grades to this role;
✓* Great bonus scheme;
✓* 30days holiday, which includes Bank Holidays;
✓* Contributory pension scheme;
✓Additional Benefits
✓* Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
✓* Staff discount on storage and retail products [30% discount on storage and 50% discount on retail packaging];
✓* Training and development programme;
✓* Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
✓If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you
✓You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements Show more →
✓Are you looking for an exciting and varied new career challenge for 2023? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry
✓My client welcome applicants from all different types of retail sales background.
✓Job Purpose:
✓This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards
✓The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience
✓The role offers a great base salary, with potential for further salary enhancements and super benefits package.
✓This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location
✓Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts.
✓Core Responsibilities:
✓Sales/Customer Service
✓* Sell space [inbound business only via phone, email and face to face]; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
✓* Achieve sales targets by maximising all sales opportunities
✓This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible.
✓* Provide a high level of customer service at all times, ensuring company values are maintained.
✓Administration
✓* Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
✓* Additional administration required when liaising with the removals contractor, including using the removals calendar.
✓Marketing
✓* Create brand awareness, by promoting the store in the local community
✓Tasks may include visits to local shops and businesses, networking and organising local events
✓All employees are encouraged to present their marketing ideas.
✓Banking/Petty Cash
✓* Reconcile cash, credit card, Direct Debit and BACS payments
✓Complete petty cash float checks on a daily basis.
✓Retail Sales
✓* Upsell wherever appropriate, for standard retail and hire crates.
✓Charity Participation
✓* As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time [around 2 hours per month] volunteering/raising funds for chosen/local charities
✓This time is paid.
✓Principle terms:
✓* Working a day shift pattern, to include some weekend and bank holiday working [Working 40 hours per week]
✓* Starting salary: £21,989 [£10.57 per hour] - this is the entry pay grade and there are 4 pay grades to this role;
✓* Great bonus scheme;
✓* 30days holiday, which includes Bank Holidays;
✓* Contributory pension scheme;
✓Additional Benefits
✓* Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
✓* Staff discount on storage and retail products [30% discount on storage and 50% discount on retail packaging];
✓* Training and development programme;
✓* Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
✓If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you
✓You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements Show more →
Features
- ✓30 days Hols
- ✓pension
- ✓bonus