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Customer Service Advisor [0700am - 1600]
Description✓Customer Service Advisor
✓Northampton - NN5
✓Hours - Monday - Friday, 7.00am - 16.00hrs on a rotational basis to include 1 in 3 weekend days [ time back given in the week ] only ever working 5 days per week.
✓Hourly rate - £10.42 per hour
✓Temporary- Permanent [after 12 successful weeks]
✓We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate customer service individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.
✓Duties
✓Inbound customer calls relating to queries around the delivery of their goods
✓Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
✓Booking in deliveries with customers
✓Writing emails to customers
✓Updating and maintaining the database with address details, or updates on the query The Candidate
✓Exceptional customer service skills
✓Exceptional communication skills both written and verbal
✓MS Office - Word and Email
✓Ideally you will have previously worked in a call centre environment, or have come from a complimenting role where you can transfer your customer service and skills
✓Happy to be on the phone IF you are interested, please apply or contact us on [phone number removed] Show more →
✓Northampton - NN5
✓Hours - Monday - Friday, 7.00am - 16.00hrs on a rotational basis to include 1 in 3 weekend days [ time back given in the week ] only ever working 5 days per week.
✓Hourly rate - £10.42 per hour
✓Temporary- Permanent [after 12 successful weeks]
✓We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate customer service individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.
✓Duties
✓Inbound customer calls relating to queries around the delivery of their goods
✓Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
✓Booking in deliveries with customers
✓Writing emails to customers
✓Updating and maintaining the database with address details, or updates on the query The Candidate
✓Exceptional customer service skills
✓Exceptional communication skills both written and verbal
✓MS Office - Word and Email
✓Ideally you will have previously worked in a call centre environment, or have come from a complimenting role where you can transfer your customer service and skills
✓Happy to be on the phone IF you are interested, please apply or contact us on [phone number removed] Show more →