Customer Service Delivery Agent

DescriptionJob Title: Customer Delivery Agent
Location: Warrington
Salary: £100 per day
6-months contract
Outside IR35
Job Description:
We are looking for a Customer Delivery Agent to join a leading Telecommunications company in Warrington
The successful candidate will be responsible for ensuring the successful delivery of customer orders and ensuring customer satisfaction.
The position will involve working closely with customers, sales teams, and operations teams to ensure that customer orders are delivered on time and to the highest standards
The successful candidate will be an excellent communicator, with excellent problem-solving ability.
Immediate interview and start!
Responsibilities:
Provide an excellent customer service experience for customers, responding to any enquiries or complaints in a timely manner.
Liaise with customers, sales teams, and operations teams to ensure that customer orders are delivered on time and to the highest standards.
Monitor and track customer orders, ensuring customers are kept up to date with the progress of their orders.
Ensure that customer orders are accurately processed and that all customer information is updated in the system.
Provide feedback to the team on any customer issues and areas of improvement.
Ensure that customer orders are correctly stored and dispatched in a timely manner
Technical Skills:
Excellent communication and customer service skills
Good problem-solving ability
Excellent organisational and time management skills
Good knowledge of Microsoft Office software, including Word, Excel and Outlook
Ability to work in a fast-paced environment
We invite applicants to apply for immediate consideration and interview, and to receive further details about the role.
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy
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£100
Warrington, Cheshire
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Salary Min100Salary Max100Contract TypeContractSalary TypeDayAdded10m 15dID3045671