Customer Service Team Leader
Description✓We are recruiting for a market-leading financial company who are going through big company growth and are looking for a Customer Service Team Leader to manage their Customer Service team
✓Located in Altrincham you will receive a basic salary of £30,000 - £34,000
✓You will be managing of inbound and outbound advisors
✓Excellent working hours are Monday-Friday, with no late nights or weekends.
✓You will be working for one of the leading names in the industry, the company have enjoyed significant success due to their fantastic service offering
✓Established over 30 years ago they have continued to expand and have won multiple awards including Investors in People Silver Status and Customer Service Excellence
✓90% of their customers would recommend a friend
✓The package of the Customer Service Team Leader:
✓£30,000 - £34,000
✓Office Hours Monday to Friday
✓23 days holiday plus bank holidays
✓Annual company bonus
✓Regular social events and incentives
✓Study support
✓Plus, much moreDuties for the Customer Service Team Leader:
✓Conducting 1-2-1's
✓Call listening
✓Motivating the team
✓Coaching and training to improve performance
✓Plan and manage the team workload
✓Producing reportsSkills for the Customer Service Team Leader:
✓We would like to hear from you if you have experience working as the following: Customer Service Team Leader or Contact Centre Team Leader Assistant or similar
✓Experience managing a team in a KPI environment
✓Confident at working under pressure
✓If you would like to more information please call Jenni on [phone number removed] or click apply with your to date CV
✓F_SJ_JB_ JUN Show more →
✓Located in Altrincham you will receive a basic salary of £30,000 - £34,000
✓You will be managing of inbound and outbound advisors
✓Excellent working hours are Monday-Friday, with no late nights or weekends.
✓You will be working for one of the leading names in the industry, the company have enjoyed significant success due to their fantastic service offering
✓Established over 30 years ago they have continued to expand and have won multiple awards including Investors in People Silver Status and Customer Service Excellence
✓90% of their customers would recommend a friend
✓The package of the Customer Service Team Leader:
✓£30,000 - £34,000
✓Office Hours Monday to Friday
✓23 days holiday plus bank holidays
✓Annual company bonus
✓Regular social events and incentives
✓Study support
✓Plus, much moreDuties for the Customer Service Team Leader:
✓Conducting 1-2-1's
✓Call listening
✓Motivating the team
✓Coaching and training to improve performance
✓Plan and manage the team workload
✓Producing reportsSkills for the Customer Service Team Leader:
✓We would like to hear from you if you have experience working as the following: Customer Service Team Leader or Contact Centre Team Leader Assistant or similar
✓Experience managing a team in a KPI environment
✓Confident at working under pressure
✓If you would like to more information please call Jenni on [phone number removed] or click apply with your to date CV
✓F_SJ_JB_ JUN Show more →