Ecommerce Sales Advisor
Description✓Ecommerce Sales Advisor – Doncaster
✓My client is a Niche manufacturing business based in Doncaster
✓Due to an increase in business demands, they are recruiting a suitably experienced Ecommerce Sales Advisor, to work within a small sales team, to offer exceptional customer service to B2C customers
✓As a business, they have always operated B2B but have started a B2C channel in recent months
✓This newly created position that requires someone with excellent customer service skills, both verbal and written, who can pick up the phone and liaise with customers to cross and upsell products, make recommendations, check available stock, and offer alternative products if stock is not available.
✓Ecommerce Sales Advisor duties include:
✓Managing all incoming emails from customers regarding product requests
✓Checking products online, including stock levels
✓Making recommendations to customers
✓Sending emails with links to available products, including costs
✓Processing orders
✓Ensure customers receive a call within 24 [working] hours of receiving an email of interest
✓Take payments
✓Liaise with internal departments and warehouse
✓Manage live chat
✓The benefits of the Ecommerce Sales Advisor include:
✓Salary up to £25,000, depending on experience
✓Free onsite parking
✓22 days holiday + bank holidays [to increase to 25]
✓Monday to Friday working hours
✓Easy access from the M18/A1
✓Free breakfast and lunch
✓Pension
✓This Ecommerce Sales Advisor is a great opportunity for someone with excellent customer service skills, who is computer literate, with excellent verbal and written communication skills, and who is comfortable liaising with customers over the phone to discuss available products
✓This is a great opportunity to be part of a newly created division within an already successful and thriving business.
✓At Venatu Recruitment Group, your right to privacy is important to us
✓By applying for this Ecommerce Sales Advisor, your information will be entered into our recruitment system
✓This will enable you to register for job alerts, apply for jobs and for us to help you find your next role
✓To read our full privacy policy please visit the Venatu company website Show more →
✓My client is a Niche manufacturing business based in Doncaster
✓Due to an increase in business demands, they are recruiting a suitably experienced Ecommerce Sales Advisor, to work within a small sales team, to offer exceptional customer service to B2C customers
✓As a business, they have always operated B2B but have started a B2C channel in recent months
✓This newly created position that requires someone with excellent customer service skills, both verbal and written, who can pick up the phone and liaise with customers to cross and upsell products, make recommendations, check available stock, and offer alternative products if stock is not available.
✓Ecommerce Sales Advisor duties include:
✓Managing all incoming emails from customers regarding product requests
✓Checking products online, including stock levels
✓Making recommendations to customers
✓Sending emails with links to available products, including costs
✓Processing orders
✓Ensure customers receive a call within 24 [working] hours of receiving an email of interest
✓Take payments
✓Liaise with internal departments and warehouse
✓Manage live chat
✓The benefits of the Ecommerce Sales Advisor include:
✓Salary up to £25,000, depending on experience
✓Free onsite parking
✓22 days holiday + bank holidays [to increase to 25]
✓Monday to Friday working hours
✓Easy access from the M18/A1
✓Free breakfast and lunch
✓Pension
✓This Ecommerce Sales Advisor is a great opportunity for someone with excellent customer service skills, who is computer literate, with excellent verbal and written communication skills, and who is comfortable liaising with customers over the phone to discuss available products
✓This is a great opportunity to be part of a newly created division within an already successful and thriving business.
✓At Venatu Recruitment Group, your right to privacy is important to us
✓By applying for this Ecommerce Sales Advisor, your information will be entered into our recruitment system
✓This will enable you to register for job alerts, apply for jobs and for us to help you find your next role
✓To read our full privacy policy please visit the Venatu company website Show more →