German Speaking - Customer Service, Colchester

DescriptionGerman Speaking - Colchester
Our client based in Colchester are seeking a fluent German speaking Customer Service Adviser to join our client on a permanent basis.
Managing customer queries via telephone, email and live chat on a day to day basis
Updating customer's orders and accounts via online and in-house databases
Checking and amending live orders were appropriate
Liaising with couriers via telephone and web regarding customer's deliveries
Delivering a first-rate customer service experience in all cases
Keeping emails up to date with a response time of 1 hour
Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching
Carrying out any other ad hoc duties requested by your line manager to support the customer service functionMonday-Friday, 8am-5pm
21k salary
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation
PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs
We are acting as a Recruitment Business in relation to this role
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Colchester, Essex
Salary Min20000Salary Max21000Contract TypePermanentSalary TypeAnnumAdded1m 9dID1019185